As such the BRC bring you a new event combining Omni-Channel and Customer Insight into CX an event looking to the future of the industry.
We will explore the structural changes which retailers will have to embrace to meet the expectations of a customer with exponentially changing level of choice.
Retail Member - £249 + VAT
Non member retailer - £349 + VAT
Associate member - £349 + VAT
Industry service provider - £750 + VAT
This event will take place at Courthouse Hotel Shoreditch, London, EC1V 9LL.