Retail 2020

16 May, 2017, London, UK

The changing nature of the consumer and channels to shop are forcing retailers to rethink their fundamental structures. Coupled with new regulatory pressures and an evolving political landscape the latest information is essential to operate ahead of the curve. In place of the Retail Symposium there will be a new conference in May, BRC Retail 2020, which will directly address these issues. This event will link to the BRC Retail 2020 Report, released in 3 parts throughout 2016. This new flagship event will provide a forum for sharing and learning across the changing face of retail; exploring the evolving workforce, the impact of NLW and Apprentiship Levy, productivity and future leadership.

At this event, we will be launching ‘The Changing Face of Retail,’; a new film project by BRC and ITN Productions, which will investigate the future of British shopping. The programme will build on the ‘Retail 2020’ reports and explore what changes in the way people shop will mean for businesses, staff and consumers, and analyse the impact of Brexit on the retail industry in the coming years.

The film will be fronted by national newsreader Natasha Kaplinsky and will be a long-form current affairs-style programme, drawing upon ITN’s 60-year heritage. Here's a teaser...



Bookings for this event are now open! Early bird rate available until Friday 24th February.

Retailer Member - £49 + VAT
Non Member Retailer - £199 + VAT
Associate Member - £199 + VAT
Industry service provider - £750 + VAT


This event will take place at Kings Place, 90 York Way, London N1 9AG



BRC Events aim to represent the voice of retail covering policy, legislation and industry challenges. We engage with retailers and their suppliers to offer cutting edge insights with the goal of providing information and intelligence to help our industry progress.

BRC Events would like to hear from you with regards to sponsorship of our events, feedback and ideas on topics. If you would like to get in touch, please contact one of the team below.

All event enquires, feedback and ideas

Chris Edwards, Head of Events, +44 (0) 207 854 8952 /

Sponsorship enquires

Kiara Bergan, Sponsorship Executive, +44 (0)20 7854 8982 /

Speakers and content

Kathryn Stilwell, Content Manager, +44 (0)20 78548946 /

Event management and customer services

Rosie Maguire, Event Manager, +44 207 854 8971 /


Below is a sample of some of the retailers who have attended past BRC events:

  • 99p Stores Ltd
  • Dreams
  • Monsoon
  • Thorntons
  • Dixons Retail
  • Mothercare
  • TK Maxx
  • Fenwicks
  • National Portrait Gallery
  • Waitrose
  • Fortnum and Mason
  • Oddbins
  • Harrods
  • Prêt-a-Manger
  • Alliance Boots
  • Harvey Nichols
  • Robert Dyas Holdings
  • Argos
  • Home Retail Group
  • Sainsbury’s
  • Asda
  • Iceland Foods
  • Selfridges
  • Spar
  • Boots
  • Lloyds Pharmacy
  • Specsavers
  • Crabtree & Evelyn
  • Lombok Stores
  • Superdrug Stores
  • Crew Clothing Co
  • Lush
  • Superquinn
  • Direct Wines
  • Majestic Wine Warehouses
  • WHSmith
  • Habitat
  • Pets at Home
  • Morrison
  • John Lewis
  • Signet Trading
  • Aurora Fashions
  • Lands’ End
  • Tesco
  • Dobbies Garden Centres
  • Marks & Spencer
  • The National Gallery