Closing date for applications: July 19, 2019

The Policy Team Administrator plays a key role in the efficiency and effectiveness of the two policy teams.


The Policy Team Administrator plays a key role in the efficiency and effectiveness of the two policy teams.

Reporting to the Director of Business and Regulation and the Director of Food & Sustainability, the key duties and responsibilities include providing support to both Policy teams to ensure that we can respond to Member and Stakeholder issues in an appropriate, timely and professional manner. This involves support with research, correspondence and responses to Government consultation documents across the range of Business & Regulation and Food & Sustainability policy areas.

Principle responsibilities:

  • Manage the diary, documents, presentations and communications for both Policy Directors and to provide support to them in executing their functions efficiently and effectively.
  • Take responsibility for the co-ordination of various Member Communities and Working Group meetings, including member invitations & follow-ups, arranging venue & refreshments, and post meeting action points.
  • Assist in the collection of consultation responses and other related policy activity.
  • Provide support to Policy Advisers as required.
  • Manage the in-house contacts on CRM on behalf of the team, ensuring accuracy through routine data cleansing to maintain a live member database.
  • Interrogate CRM to provide analysis of member activity in the communities
  • Support the annual Crime, Employment, Payments and other surveys as required.
  • Support the publication and launch of key BRC documents, including formatting and proof reading.
  • Provide general administrative support to ensure the team operates as effectively and efficiently as possible.
  • Reception cover and cover for the CEO’s PA as required



The role holder will be:

  • A good communicator with the capacity to develop knowledge and understanding of current relevant policy issues.
  • A trusted, flexible and pro-active team player, supporting team colleagues in driving a culture of constant improvement.
  • Able to demonstrate integrity in dealing with confidential and politically sensitive information.
  • Able to demonstrate strong organisation, administration and time management skills.
  • Able to demonstrate excellent written communication skills, with experience of drafting and proof reading desirable.
  • Able to demonstrate excellent IT skills – experience of Microsoft Office (Word, Excel, PowerPoint and Outlook) is essential.



Our values represent the spirit and ethos of our business.  They drive actions and behaviours and encompass how we go about our engaging with each other:


We are open, approachable, respectful and responsive.


We communicate openly and work together effectively with members and colleagues.


We are proud to represent the retail industry and consistently strive to improve.


We look forward, adapt, and continually seek new opportunities and ideas.


We constantly deliver value to our industry and make things happen in the right way.

We Continually Provide Value Together



  • This is a fixed term contract, full time opportunity (35 hours per week), based at our head office in London Bridge. 
  • Competitive salary, plus attractive benefits package.


Please send your CV and covering letter, stating your current salary and notice period, to Jenna Coburn at email: Or Jenna Coburn, HR department, BRC, 4th Floor, 2 London Bridge, London, SE1 9RA.


For external applicants: if you have not received any feedback within 14 days of your application, please assume that your application has been unsuccessful on this occasion. May we thank you for your interest and wish you every success in your ongoing job search.