We believe that stores should be digitally connected to their customers
We were born in 2012 with the strong belief that if store staff could be connected to their customers good things would happen. They would understand them better. They would create better, longer-lasting relationships with them. The store would become a window into the brand that is more personal, more local and more human.
So we built a solution to do just that. A solution designed to connect the stores to their customers to create a culture of customer-obsession.
Our solution empowers customers to start conversations with their stores, be it about an inquiry, a compliment, a piece of feedback, a suggestion. Stores managers can then exchange with their customers regardless of the channel that they use.
The HQ teams get access to rich, actionable insights across their entire network of points of sale. And everyone gets to understand the customers, with their local nuances.
Today, our teams of passionate professionals work with hundreds of Europe’s top consumer businesses. We are expanding internationally and are always looking for people who share our passion to join us.