The BRC's Retail 2020 Programme predictions are unfolding in front of us. This can be seen throughout the industry with the loss of high profile names from the high street alongside new players exploiting new technologies and practices.
The question of an organisation's purpose has to appeal to new generations of consumers who engage with us in fundamentally different ways. This also means that the people we employ, the structures we build and the skills we develop have to answer the questions our customer is asking of us:
- What does a purposeful organisation look like?
- What is the definition of a retailer and who do we serve?
- What does trust in responsible business mean?
- What is the transformation journey we need to embark upon?
- How do we attract millennials into the retail workplace?
On June 22nd Richard Pennycook, the outgoing CEO of The Co-operative Group will attempt to answer some of these questions at the flagship Annual Retail Industry Lecture. Join Richard and many other senior leaders in retail as we explore the challenges you face in developing strategies to maintain and grow your business.
No other single speech in the retail calendar has the power to set the agenda and motivate its audience quite like the Annual Retail Industry Lecture. Now in its 10th year, the lecture is held for the industry to challenge thinking, inspire fresh ideas and present new possibilities.
Not only will the event present a unique occasion to hear from one of the retail's leading CEOs, sparking off an interesting opportunity to debate the most challenging issues of the day but it also provides excellent networking opportunities, offering delegates the perfect occasion to share views with industry peers.
This event is free for all retail members.
This event will take place at the Ham Yard Hotel, 1 Ham Yard, London W1D 7DT.