WHY TUNE IN?

 SPEAKERS

REGISTRATION

 

Last month alone saw 2.9 billion visits to UK retail websites. With more and more shoppers going online, ensuring a first-rate online customer experience is vital. How retailers identify and steer customers through their individual online journeys is key.

With our partners at ForgeRock, this webinar will explore how retailers can effectively manage their customers’ identities to optimise the online user journey. Join this webinar to gain an understanding of how and what information you are collecting about your customers online and how you can use this to boost customer loyalty and ultimately growth in your online sales.

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WHY TUNE IN?

  • Understand the fundamentals of effective identity management
  • Explore the role of identity management in the online user journey
  • Find out how to create a seamless, personalised customer experience
  • Establish what a really good solution would look like for your online platform

SPEAKERS

 

Alex Laurie //
Senior Director, Solution Architecture
ForgeRock

     
   

Doug Norton-Bilsby //
Global VP of Retail & Consumer Products
FORGEROCK

     
 

Rachel Lund //
Head of retail insights & analytics
BRC


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BRC webinars are facilitated through BrightTALK.