This webinar will explore how retailers can improve performance and profitability by delivering the experience customers and colleagues expect.
In this rapidly changing multi-channel world, we will explore how retailers can build, deploy and manage their second highest cost item – their workforce - to retain market share and compete effectively.
Drawing on the wealth of workforce data collected by the BRC, our experts along with our partners at Kronos will offer insights and practical tips on how retailers can plan, recruit, deploy, manage and engage a high-performance workforce.
WHY tune in?
- Gain insight into employment trends and what associates tell us they really want and need
- Explore how to build a high-performance workforce, balancing commercial objectives and colleague needs
- Understand how technology can deliver a rewarding experience for both customers and colleagues
- Learn how data, AI and machine learning is able to reduce wasted time and cost, and improve colleague performance and productivity
- Find ways to attract and retain talent by making your organisation employer of choice
Neil Pickering //
BRC webinars are facilitated through BrightTALK.
For more information contact us at firstname.lastname@example.org