It’s been just over 20 years since the National Minimum Wage (NMW) was introduced and over 2 years since HMRC changed their approach to enforcement, including targeting larger employers - many in the retail sector. Throughout the past 18 months the BRC, have lobbied for reform of the regulations, better guidance to support compliance and a review of the approach taken by HMRC.

For retailers there are several common areas of reward and working practices that give rise to risk of technically underpaying NMW. Given the fact that HMRC will typically go back over the last 6 years and include former employees, the amounts involved can quickly mount up. Once the penalties of up to 200% are included then businesses need to consider not just the reputational impact of being named and shamed - even if those breaches are technical - but also the cost and operational impact of such a review by HMRC.

In this webinar, with experts from PwC, we will discuss progress with regulatory reform, delve into the complexity of the current legislation and provide practical advice on how to manage risk as the legislation evolves (including the current NMW consultation), all brought to life with a number of case studies.



  • Gain key insights into retailers’ obligations and common pitfalls when it comes to paying your people and how you run your business

  • Understand what you should be thinking about when reviewing your reward structures and what can you learn from recent settlements and Employment Tribunals

  • Get practical advice on how to identify and mitigate risk in relation to your people

  • Understand what a NMW review by HMRC involves, and have the opportunity to ask questions to our expert panel


 John Harding  

John Harding //
PARTNER, EMployment

John has over 20 years’ experience in advising clients on how to manage their employment costs as well as associated employment tax and employment risk and reward issues.

John is currently leading on PwC’s services to clients on both the operational aspects and challenges arising from Gender Pay Gap Reporting, The Apprenticeship Levy, The Skills Levy and National Living Wage. John’s background in Employment Taxes means that he is familiar with HMRC’s approach to employment matters and his experience in retail and hospitality and leisure industries ensures that he is able to provide pragmatic solutions for business.

 Anna Vishnyakov  

ANNA Vishnyakov //

Anna has worked in Reward & Employment for over 10 years working with a range of clients on both their domestic and international employment related compliance, this includes IR35, employment status, National Minimum Wage, Holiday Pay, PAYE, Social Security, Pensions Auto Enrolment and much more. Anna specialises in the retail sector and works with retail clients nationally for PwC. 


Employment and Skills Policy Advisor

Fionnuala leads the BRC employment and skills policy work, ensuring the interests of the retail industry are represented effectively to government. She is currently coordinating the BRC’s workforce campaign, designed to support the development of better jobs as the industry continues to transform in the face of social, financial and technological pressures. Fionnuala is also responsible for the workforce aspects of the BRC’s Brexit work including immigration and EU employment law.

Before joining the BRC, Fionnuala was a senior policy adviser at the Confederation of British Industry (CBI) where she worked across the employment brief covering employment law, immigration, industrial relations and EU social policy.


BRC webinars are facilitated through BrightTALK.

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For more information contact us at events@brc.org.uk