The retail industry is continuing to move through a rollercoaster period of change with the rise of online shopping and bricks-and-mortar stores transforming to appeal to the experiential shopper.

Alongside the changing retail environment, card payments are growing in popularity accounting for 76% of retail payments in the UK by value. With card payments growing, payment disputes are also on the rise.

Regardless of online or off­line, it is impossible to prosper when being inundated with customer claims, returns and disputes.

This webinar will explore how retailers can manage payment disputes and stop revenue loss with key trend analysis and case study examples.

Get a copy of the Chargebacks Special Retailer Report here

Why tune in?

  • Understand the key causes of payment disputes
  • Differentiate friendly fraud from traditional criminal fraud
  • Gain insight into the risks that innovative technology presents to payments fraud



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BRC webinars are facilitated through BrightTALK.

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