Practical advice, tools and solutions to help your business evolve, grow and navigate the future of retail.







The UK retail industry is going through a profound change, so much so that tomorrow’s industry will look and work very differently.

Retailers that can positively embrace opportunities to evolve their business - and create experiences that meet the needs and expectations of consumers, and colleagues - will continue to thrive.

The Reinvention Retail conference will bring together our own expertise with other industry leaders to give you the practical advice, tools and solutions to achieve the positive transformation we all want to see.                 

Get ideas, inspiration and new perspectives from presentations by retail experts, cross-industry panel debates, interactive workshops and peer discussions, plus immerse yourself in our interactive Futures Zone.

Read on to find out more!



Harness technology

  • Consumer attitudes to how we shop are changing, retailers need to rethink everything from store formats and payment methods, to how digital can transform their operations.

Create outstanding customer experiences

  • Shoppers expect more from retailers both online and in stores, expecting choice and personalisation in product and delivery, as well as speed and value for money every time they shop.

Leverage the power of your data and analytics

  • Retailers will need to analyse and understand the data from this technological world and leverage this to create seamless experiences for their consumers

Future-proof your workforce

  • There will always be a need for highly qualified retail professionals, however the skills required by the future workforce will change.


Futures hub

  • Experience a personal and memorable, captivating and immersive environment.


  • Hear from expert speakers about the shifts in the industry and their thoughts about the future of retail


  • Explore practical examples and gain valuable advice from stakeholders in the industry already building solutions


  • Discuss specific topics with a small group of your peers and learn from their experiences


More information coming soon



Retail Member £99.00   Associate Member £169.00
Retailer: Non-Member £199.00   Service Providers: Non-Member £269.00

BoOK now

For more information contact


Etc.Venues Monument: 8 Eastcheap, London EC3M 1AE