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Technology is changing the Retail workforce.

What are the effects, challenges & opportunities the industry faces in the future?


Following the success of last year’s Retail 2020 conference which focused on the recruitment challenges facing the industry, this year we will consider the impact of technology on the workforce.
This one day conference will consider the effects, challenges and opportunities that technology presents to the retail workforce of the future. New technologies such as digitalisation, AI and automation are changing the way we work threatening traditional employment models while at the same time presenting opportunities to work in new ways.

But how should retailers respond?
How will this reshape jobs across the industry?
Will some get left behind and what can retailers do to lessen the impact on society?
AI is now used to sift through job applications and will NLW rises result in using automation to save money?
How important is the human touch to run alongside automation?


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Tickets

Retail member   £149 Retailer (non-member)    £249
Associate member    £249 Service provider   £399


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VENUE

This event will take place at etc.venues County Hall, Belvedere Road, London SE1 7PB.

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Related Documents

• Retail 2020 Report 1: Fewer but better jobs
 Retail 2020 Report 2: What our people think
 Retail 2020 Report 3: Solutions - The journey to better jobs
 Budget Submission 2017: Accelerating Productivity In A Changing World

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