Driven by the opportunities technology affords, policy decisions by successive Governments and by trends in consumer decision-making, retail is evolving perhaps quicker than any other major industry in the UK.
We know in the near future we can expect stores with fewer colleagues and greater automisation, an ever more sophisticated symbiosis between online and bricks and mortar engagement, a more distributed range of interactions between the customer and the retailer and a redefined role for the authorities. The question is, do we know what those trends mean for retail crime, particularly cyber-crime? And how will retailers deal with that crime?
This event will support and facilitate discussions on how we get to a place where we can predict future threats better, and how might we prepare for them now.
DATES for your DIARY
10 MAy 18
|Retail 2020: The 4th Industrial Revolution and its effect on Retail|
12 Jun 18
|Annual Retail Industry Lecture|
10 OCT 18
|Annual Retail Industry Dinner|