OVERVIEW

Productivity in retail is hot right now, but often thought about with a one dimensional, cost savings lens. 

In fact, better results tend to be achieved when everyone in the value chain has visibility of problems in order to develop collaborative solutions. 

Join us for this webinar where BRC and PwC experts discuss the topic, share a client case study in detail and answer your questions.

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CASE STUDY

  Colleagues from the Central England
Co-operative Limited share valuable insights into a continuous improvement journey to support their transformation programme:  Their goals, the approach, the impact on behaviours and working practices and the results they have achieved.

SPEAKERS

    LORNA WARD //
RETAIL PARTNER, PwC
Lorna has 20+ years experience in retail across the full operating model. Prior to her Professional Service career, Lorna worked within the retail industry, so has first hand experience of the daily challenges retailers face.
At PwC Lorna works in partnership with retailers - defining, developing and executing business transformation. She has a track record of helping Retailers respond to changing industry and shopper requirements across their operating model, including people process technology.

More recently Lorna has helped clients respond to the Retail Productivity challenge, both in store and in their support functions.

   
    DAVID OLIVER //
HEAD OF RETAIL CONSULTING, PwC
David leads the retail consulting team at PwC and is an experienced senior advisor to Board level clients in the retail and consumer goods industries. He supports clients in designing and implementing major change programmes to accelerate growth or improve profitability. Multichannel transformation is at the heart of much of his work and he has been closely involved with the development of multichannel retailing right from the start. He has been a leading contributor to PwC’s “Total Retail” thought leadership on the future of multichannel. David’s particular strength lies in working with management teams to connect their strategic intent to the plans and actions necessary to ensure successful implementation.

   
  RACHEL LUND //
HEAD OF RETAIL INSIGHTS & ANALYTICS, BRC
Rachel Lund leads the BRC’s Insight and Analytics team, and is responsible for all of the BRC’s data gathering and analysis activities. 

An economist by background her experience includes modelling UK and global economies, forecasting product demand, Climate Change, and local economic development. She previously held roles at a number of consultancies and with the Government Economics Service.

 

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