Meet the BRC LEARNING TEAM

There are many organisations out there who will offer generic 'management’ programmes but we know that retail is unique. It’s needs are unlike any other industry. We understand this as we ourselves are retailers. Amongst our team we have over 60 years retail experience. Our development opportunities truly are by retailers for retailers:

Lucy joined BRC in May 2020 to lead the newly created BRC Learning team. BRC Learning’s purpose is to help members achieve the Better Jobs vision and to make BRC the go-to organisation for careers and professional development in Retail.

Lucy is a Retailer through and through having worked in some of the most recognisable business in the UK including Tesco, Argos and Barclays in mainly HR roles. Most recently Lucy was Group HR Director at Card Factory.

Contact Lucy by email or connect via LinkedIn.

TERRY LEES

Head of Leadership Development & Learning Events

Terry started his retail career as a Graduate with WHSmith in 1999. He has since gone on to work with some of the UK’s top retailers including Staples UK, IKEA and M&S.

In 2013, Terry joined the senior development scheme at M&S and was selected to attend the OSS Academy as a delegate, a ‘pivotal moment’ in any leaders career journey. He returned as a Group Director in 2016 and 2017, before leading the Academy as Vice Chairman in 2018 and Chairman in 2019.

In October 2018, Terry joined OSS Retail full time as the Head of Residential Programmes and following the acquisition of OSS by BRC took the role of Head of Leadership Development & Learning Events.

Contact Terry by email or connect via LinkedIn.

RALPH LA FONTAINE

Head of Careers and Learning

Ralph is a learning professional with extensive experience in learning development and the education and digital learning sectors. He also has a track record in leading commercially successful and innovative online and offline learning programmes that deliver demonstrable benefits for learners and the organisations.

Ralph has a passion for helping individuals learn and grow, and in 2017 co-founded an organisation to help address the digital and learning analytics skills gaps amongst learning professionals.

Contact Ralph by email or connect via LinkedIn.

Jagjeet Doheley

Learning Services Manager

Jagjeet is an experienced retail L&D professional. She has worked with major retail brands such as Vision Express, Specsavers and Caffè Nero.

Jagjeet is also a business coach helping individuals, start-ups and businesses that want to refocus and effectively work towards their goals. She is skilled in helping individuals and businesses aim towards a goal fully aligned with their personal values and explore where they may want to focus or need support.

Contact Jagjeet by email or connect via LinkedIn.

Click here to view all our upcoming programmes.

LET'S TALK

Alternatively if you'd like to discuss your own unique development requirements simply get in touch via brclearning@brc.org.uk