Retail crime is a real threat to the local economy, retail colleagues and the communities that they serve.

Our crime campaign works to deliver a wide-ranging programme of policy reform and explore better ways to tackle retail crime, including:

  • violence and abuse against staff
  • fraud
  • organised crime
  • cyber-attacks.

At the heart of our campaign is the aspiration for a safer environment for retail staff which creates a more efficient and secure retail sector, supporting better retail experiences and greater choice for consumers.

Each year, as part of this work, we publish our Retail Crime Survey, the most important single analysis of the key retail crime and security trends in the UK.

We work with government and industry to improve regulation and enforcement. Our campaign ensures legislative proposals are practical and proportionate, and through the Offensive Weapons Bill we are calling on the Government to develop guidance on online age verification schemes and delivery to residential addresses.


Our long term priority is to protect retail colleagues and companies and reduce cyber risk, while securing a regulatory policy and enforcement landscape fit for a post-Brexit digital era.


We aim to secure an improved law enforcement prioritisation of response to retail crime, particularly colleague safety and cybercrime affecting the industry, while ensuring current legislative proposal outcomes are proportionate and provide an appropriate balance between public and private enforcement.

Members can engage through these communities