Responding to the Taylor Review of employment practices, published today, Tom Ironside, Director of Business Regulation, BRC said: 

“Matthew Taylor has rightly identified the need to address the quality of employment alongside quantity. This is something the BRC are already working on with members – the design and delivery of better jobs across the retail industry is the vision for our Retail 2020 campaign.

“Retail is the largest private sector employer and while the vast majority of people are employed as employees, it is sensible to ensure that where other employment relationship do exist all individuals receive appropriate legal protections, while retaining flexibility. 

“We welcome the thrust of many of the Review’s recommendations. In relation to expanding the Low Pay Commission’s remit to consider wider quality indicators the retail industry is already tracking progress on employee engagement as part of a Retail Dashboard, launched by the BRC earlier this year. Our data so far gives an early indication of an upward trend in employee engagement levels. Improved motivation and satisfaction of the retail workforce go hand in hand with the shared commitment by Government and industry to become more productive and with the industry’s vision of better jobs.

“The BRC look forward to working with the government as they consider how to take these recommendations forward. In particular, BRC members will welcome a longer term view on how to make the Apprenticeship Levy work better for employers.”