Cracking culture: Nine takeaways from the BRC/Newton CEO roundtable

It’s all too easy to lose sight of cultural and behavioural issues during a large transformation, but these things can really enable change programmes. How can CEO's ensure that culture supports, rather than detracts from, transformation?

This was the focus of an insightful roundtable co-hosted by BRC CEO Helen Dickinson and associate member Newton on 30 March 2021.

A dozen retail CEOs, spanning bricks and mortar, pure players and multichannel, in such diverse categories as health & beauty, grocery, clothing, homewares and jewellery, shared their insights and reflections.

Here are our key takeaways from the conversation...


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