We talked to Lisa Hooker, UK Consumer Markets Leader at PwC to get some Christmas Predictions on what this different kind of Christmas will mean for UK retailers.

We explore which categories will perform well, and which might take a hit, set against the backdrop of changing consumer preferences in a festive season that is far from normal.

Lisa gives us insights from the latest PwC Christmas Predictions Survey, including how households are planning to spend this year, whether sustainability will matter to consumer choices, and the popularity of online vs in-store shopping. 

To see all the predictions, read the full report here