The latest BRC - EY Future Consumer Index report is out now!
With inflation now at a thirty-year high, affordability has returned to the forefront of consumers’ minds. As energy prices soar, inflation is set to go higher still, and consumer confidence has taken a hit as a result. The huge rise in supply chain costs means it is unlikely for retail prices to go down anytime soon.
So how will consumer spending evolve as discretionary income is squeezed? Will working from home impact trends, especially as consumers look to make up for lost time as we emerge from the pandemic. The report will examine questions of sustainability, affordability, physical vs virtual experiences, and many others, and is free to download.