It's been a significant last few days for retail.
Most retail shops have now reopened, but they are opening their doors to a very different world.
There are a series of obstacles to reopen, and the way that customers are now interact with physical shops have changed.
To delve a little bit more into what we are seeing on the ground, we sat down with Lisa Hooker, UK Consumer Markets Leader at PwC to discuss previous recessions, what challenges remain, and what can we learn from other stores reopening across the globe.
Watch the discussion here: