Digital Retail Insight Monitor - On-Hold


Due to circumstances outside our control, we are unable to continue publishing our online benchmarking report, nor launch the improved reporting in March as originally intended. This is a result of our data partner for our Digital Retail Insight monitor, Hitwise, ceasing UK operations. We sincerely apologise for any inconvenience caused.

The BRC are currently speaking to a number of online data providers, our aim is to continue providing in-depth analysis into online retail trends for the UK as soon as we are able. We will release an update on our progress as soon as we can.

If you require any further information, please do not hesitate to contact us at:



“Hitwise is winding down its operations. This is a very sad time for us at Hitwise after 20 years of operation providing first to market online measurement. We are very proud of the great company and industry leading insights products we built over the years. We are also proud of the many long-standing customer relationships we forged. We want to thank our clients around the world for their valuable partnership as well as their understanding and support as we manage through this unexpected turn of events. Thanks again for your understanding and support.”


Only members and associate members can access this exclusive insight.