Jennifer Roebuck
Chief Customer Officer - Ted Baker
Jen joined Ted Baker as a Non-Executive Director in October 2017 and became Chief Customer Officer on 1 April 2020. She is a consumer marketing and digital commerce expert with more than 20 years’ brand, digital and consumer experience. She joined Ted Baker after co-founding a consumer technology entertainment business REVL, where she held the role of CMO and Co-founder. Jen has a broad experience of marketing and eCommerce in her previous positions as CMO at Feelunique, Multi-Channel Director at French Connection and Head of Music and Customer Acquisition at Orange Telecom. She has also held senior positions at Bank of America, Nectar (LMUK) and Aurora Group (Warehouse) in addition to co-founding a restaurant chain, Tortilla, in the UK.
Marcus Fox
Group Managing Director - iD Agency
Marcus leads the iD Agency Group, in addition he has pioneered the launch of and oversees Agile Retail - a flexible, contemporary set of services created to enable brands and retailers to make physical and temporary stores successful again. Marcus has previously managed the strategy and delivery of a number of complex category direct retail brands in the UK, including at Sainsbury’s where he headed up online and retail operations.
Tina Spooner
Strategic Insight Manager, BRC
Tina has over 20 years research experience in the online retail industry, and has worked with global brands across financial services, B2B, government & healthcare in digitally transforming their businesses.