Aiming for higher-skilled, better-paid roles.
As new technology, changing consumer behaviour and intense competition continue to transform retail,we estimate there could be up to 900,000 fewer jobs by 2025. Our ‘Better Jobs’ vision sets out the future retail workplace which will see jobs in retail become higher skilled, more productive and better paid.
Through the HR Community, members can help drive and benefit from this vision.
For examples of recent policy wins on behalf of members from this and other communities, check out our Member Value Statement.
Objectives
Influencing key aspects of the Employment Rights Bill, to maximise employment opportunities, investment, and growth.
Shaping the forward agenda for Skills England, ensuring Apprenticeship Levy reform is fit for purpose and skills gaps are addressed.
Supporting members with the evolution of jobs in retail, with a higher skilled workforce.
Delivering the objectives of the D&I Charter, to ensure retail is a forward-thinking, inclusive industry where everyone has an opportunity to thrive.
Functions
The following key roles and the teams that report into them:
HR Directors
HR Managers
HR Specialists - L&D/Talent/Pay & Reward/Employee Relations
Associate Members
Current Campaign
Latest Content
- Article
Skills landscape - request for input
18 Jul 2025 - Associate Insight
From overinvestment to smart action: Supporting retail resilience with a click
18 Jul 2025 - Member AccessArticle
HR Technical Call - Employment Rights Bill - July 2025
16 Jul 2025 - Article
Government will pilot changes to sick notes
14 Jul 2025 - Member AccessBriefing
Employment Rights Bill - July 2025 Update
08 Jul 2025 - Member AccessArticle
BRC meeting with the Business and Trade Secretary of State - 1 July 2025
04 Jul 2025 - Article
Immigration changes announced – July 2025
04 Jul 2025 - Member AccessConsultation
BRC responds to the Low Pay Commission consultation
04 Jul 2025 - Briefing
Government publishes Employment Rights Bill Implementation Roadmap
01 Jul 2025 - Member AccessConsultation
Final Submission - Equality Law
01 Jul 2025
Upcoming Events
- EventMasterclassLearning Programme
Sustainability Masterclass
Tue 7 October09:30 - 16:30The Form Rooms - EventRoundtable
Internal Comms Forum - 17 September
Wed 17 September14:00 - 16:00The Form Rooms, 22 Tower Street, WC2H 9NS - EventWebinar
Navigating legal and tax reform: Building a resilient retail workforce
Tue 16 September11:00 - 12:00Livestorm - EventMasterclassLearning Programme
How to Integrate Nature into your Sustainability Strategy
Thu 11 September09:00 - 17:00The Form Rooms
What our members say
I am chair of the HR Directors meeting and find it so beneficial to have all the fantastic content the BRC provide. In an ever changing landscape including from an employment perspective. It is also helpful to hear from my peers how they are tackling key issues, best practice and what is on their mind.
I have found the BRC HR Community extremely valuable since starting in my role. The range of offerings provided to us, from networking, to making bold D&I commitments as a sector, to providing real time advice about government policy, is incredibly helpful when navigating the challenging dynamics of being a large employer in the retail/hospitality space. The fact they truly understand and listen to our needs sets them apart.
The BRC HR community has proved really valuable not only for myself but also the wider HR team. A special highlight are a range of online and in person events where you can easily connect with fellow professionals across the retail industry and share views and learnings on all areas of your work. Colleagues in other companies are often happy to continue conversations afterwards and the BRC are really helpful in facilitating these connections and discussions. Supplementing this are various news updates and resource sharing through the BRC team. I highly appreciate the rich discussion the HR community and the BRC ongoingly brings!
Community Manager
Luiza Paludo Gomes
Policy Lead - HR and D&I | BRC
Luiza manages the HR community. She has over 6 years of experience working in other trade bodies. Prior to the BRC, she worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. Luiza is an overseas qualified lawyer and worked as a civil litigator in Brazil before relocating to the UK.
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