Technology Community

Exploring the implications of new technology such as AI and promoting cyber resilience and cyber security.

Technology touches every part of the retail supply chain and relations with customers - from procurement and buying, pricing and assortment, store planning and customer experience. It supports colleagues to deliver for their customers and provide innovative customer experiences.

The Technology Community has a clear focus on ensuring the technology is safe from attack with regular exchanges on cyber resilience and security - with a particular focus on helping those who need to know without being experts. It follows this through with consideration of the implications for new tech such as AI and Agentic AI.

For examples of recent policy wins on behalf of members from this and other communities, check out our Member Value Statement 2026.

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Technology Community

Objectives

Working with National Cyber Security Centre to ensure members updated on latest cyber threats to retail.

Promoting briefings and discussion by external experts on AI and its broader regulatory compliance implications.

Providing safe space for members to discuss cyber related business resilience and continuity.

Technology Community

Members

The following key roles and the teams that report into them: 

IT Directors
Heads of Cyber Security
Chief Information Security Officers
Chief Information Officers
Chief Digital Officer
Chief Innovation Officer
Associate Members

Technology

Latest Content

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Technology

Upcoming Events

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Don't just take our word for it...

What our members say

The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
Giles HurleyCEO, UK & Ireland
A very effective business network that provides insight and coordinates industry opinion.
Nick OrrinCEO
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Kari RodgersUK Retail Director
Adds a lot to our business, great sounding board, very well connected and able to influence.
Roisin CurrieCEO
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Peter WoodCEO

Technology

Community Manager

Graham Wynn
Assistant Director for Consumer, E-Commerce and Regulatory Affairs | BRC
Graham joined the BRC in 2001 and has built up an extensive network in departments and agencies which he can call on for information, advice and to make submissions on policy proposals. He was Chairman of the EuroCommerce Internal Market and Consumer Affairs Committee for 10 years, having first lobbied in the EU in 1979. Prior to the BRC he worked on BBC local radio; was Secretary General of an international political organisation; and Head of Policy and the Shadow Cabinet Secretariat of the Liberal Party of Australia.
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