Community Hub
Timely, relevant, actionable insights to support the retail industry and help your business
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Featured
News
2025 Manifesto for Retail | Kickstarting growth in the everywhere economy
26 Feb 2025
Member Access
Survey
BRC Crime Survey 2025
29 Aug 2025
Associate Insight
IMHX - The UK’ Largest Logistics Event Makes Its Anticipated Return
26 Aug 2025
Member Access
Article
Live Facial Recognition and Neighbourhood Police Officers Announced
14 Aug 2025
Associate Insight
How can retailers get future ready voice communications ahead of the PSTN switch-off?
12 Aug 2025
Associate Insight
IMHX 2025 Conference: Smart Tech, Safety, and Sustainability Take Centre Stage
30 Jul 2025
Article
Member Value Statement 2025
22 Jul 2025
Associate Insight
From overinvestment to smart action: Supporting retail resilience with a click
18 Jul 2025
Associate Insight
Testing Times for Retailers
11 Jul 2025
Associate Insight
How Leading Retailers Are Evolving Loyalty for the Modern Consumer
27 Jun 2025
Associate Insight
Taking your business global: your essential guide to international success
26 Jun 2025
Blog
Environmental Packaging Summit | Tomorrow’s packaging powerhouse: Future-proof, sustainable, unmissable
23 Jun 2025
Article
The Four Lenses in Retail Leadership: Working Through the Friction
19 Jun 2025
Associate Insight
Cyber attackers are shopping around for weak links in retailers’ supply chains
17 Jun 2025
Associate Insight
Redefining retail security: how to empower people while protecting profits
06 Jun 2025
Associate Insight
Five lessons from recent cyberattacks to protect your organisation
04 Jun 2025
Associate Insight
Quantum Threats, AI Shields: How to Future-Proof Your Payment Security
02 Jun 2025
Associate Insight
The rise of the pop-up: creating flexibility on the high street
21 May 2025
Associate Insight
How can retail Contact Centres harness the AI opportunity?
14 May 2025
Associate Insight
Aon Global Risk Management Survey
13 May 2025
EVENTS
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Permitted Attendees
Event
External Event
Excellence in Customer Engagement Summit London 2025
Tue 16 September
09:15 - 18:00
Convene 155 Bishopsgate, London
Member Access
Event
Roundtable
Cyber Security – up-to-date insights from experts
Tue 16 September
10:30 - 16:00
The Form Rooms, Covent Garden
Event
Masterclass
Learning Programme
How to Integrate Nature into your Sustainability Strategy
Tue 23 September
09:00 - 17:00
The Form Rooms
Event
External Event
Roundtable
Breakfast Roundtable - The Path to Operational Excellence
Thu 25 September
08:30 - 11:00
The Form Rooms, Covent Garden
Event
External Event
Conference
Discover the Future of Retail at IET London: Savoy Place
Wed 1 October
12:00 - 17:15
IET London: Savoy Place, 2 Savoy Place, London, WC2R 0BL
Event
Masterclass
Learning Programme
Sustainability Masterclass
Tue 7 October
09:30 - 16:30
The Form Rooms
Event
External Event
Electrical Product Safety Conference 2025
Thu 16 October
09:00 - 16:15
The Mermaid, Puddle Dock, London
Event
External Event
Roundtable
Breakfast Roundtable - AI First, Fashion Forward
Wed 22 October
08:30 - 11:00
The Form Rooms, Covent Garden
Member benefits
Become a member, join a community
Our communities are exclusively for our members. Joining is easier and cheaper than you might think. We have three types of membership: one for retailers, one for companies providing services to retailers, and one for retail trade associations.