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Associate Insight

How to quantify the cost of retail violence and aggression

01 May 2026
Member Access
Briefing

Leave passwords in the past - passkeys are more secure

30 Apr 2026
Member Access
Briefing

Using Agentic AI - CMA sets out consumer law

24 Apr 2026
Member Access
Briefing

Cyber Resilience Pledge - Government calls on businesses to sign and deliver

23 Apr 2026
Member Access
Meeting Note

Cyber Security, AI and Agentic AI

23 Apr 2026
Member Access
Briefing

DBT briefs BRC on Smart Data in Retail

01 Apr 2026
Article

Retail doesn't work in silos. Neither should your leaders

01 Apr 2026
Blog

Free tool: assess your organisation's change readiness

24 Mar 2026
Blog

You can't pour from a empty cup

10 Mar 2026
Blog

When retail leaders are too busy to think, performance suffers

17 Feb 2026
Blog

What is conscious leadership and why does it matter in retail?

17 Feb 2026
News

BRC Learning introduces a new, improved vision for UK retail leadership

09 Feb 2026
Associate Insight

The Industrialisation of Cybercrime: Identities are Under Attack

27 Jan 2026
Member Access
Meeting Note

BRC Member briefing on cyber security issues from NCSC and RH-ISAC

19 Jan 2026
Associate Insight

The State of Refund Abuse: Repeat offenders, eroding loyalty, and AI's impact

15 Jan 2026
Blog

Highlights from the BRC Retail Masters 2025 Impact Report

11 Jan 2026
Associate Insight

AI, trust and transformation: Five key CX trends every retailer must prepare for in 2026

18 Dec 2025
Member Access
Article

BRC Regulatory Watch Outs for 2026

18 Dec 2025
Associate Insight

Adapting to economic pressures without sacrificing CX - a practical play book for retailers

11 Dec 2025
Member Access
Article

Autumn Budget 2025 - Key Retail Announcements

26 Nov 2025

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Our communities are exclusively for our members. Joining is easier and cheaper than you might think. We have three types of membership: one for retailers, one for companies providing services to retailers, and one for retail trade associations.