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Timely, relevant, actionable insights to support the retail industry and help your business
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Featured
News
2025 Manifesto for Retail | Kickstarting growth in the everywhere economy
26 Feb 2025
Associate Insight
How Leading Retailers Are Evolving Loyalty for the Modern Consumer
27 Jun 2025
Associate Insight
Taking your business global: your essential guide to international success
26 Jun 2025
Blog
Environmental Packaging Summit | Tomorrow’s packaging powerhouse: Future-proof, sustainable, unmissable
23 Jun 2025
Article
The Four Lenses in Retail Leadership: Working Through the Friction
19 Jun 2025
Associate Insight
Cyber attackers are shopping around for weak links in retailers’ supply chains
17 Jun 2025
Associate Insight
Redefining retail security: how to empower people while protecting profits
06 Jun 2025
Associate Insight
Five lessons from recent cyberattacks to protect your organisation
04 Jun 2025
Associate Insight
Quantum Threats, AI Shields: How to Future-Proof Your Payment Security
02 Jun 2025
Associate Insight
The rise of the pop-up: creating flexibility on the high street
21 May 2025
Associate Insight
How can retail Contact Centres harness the AI opportunity?
14 May 2025
Associate Insight
Aon Global Risk Management Survey
13 May 2025
Associate Insight
How AI is transforming product experiences
09 May 2025
Member Access
Briefing
Informal summary of member meeting with NCSC on cyber security issues
09 May 2025
Briefing
Informal summary of member meeting with NCSC on cyber security issues
09 May 2025
Article
Build Your Talent Pipeline With Future Digital Leaders
08 May 2025
Member Access
Briefing
Proactive steps for cyber security
06 May 2025
Member Access
Briefing
NCSC Cyber security toolkit
30 Apr 2025
Blog
Scaling Up: Charting Your Career as a Digital Product Manager
15 Apr 2025
Member Access
Briefing
Government ups the ante on cyber security
14 Apr 2025
EVENTS
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Permitted Attendees
Event
External Event
AI-Native Networks for Scalable Retail Success
Tue 15 July
14:00
Event
External Event
In Person
Talking AI with Sainsbury’s: Building an AI strategy even your CFO will love; self-funded!
Wed 3 September
08:30
The Garden Cinema, 39-41 Parker St, London, WC2B 5PQ
Event
Masterclass
Learning Programme
How to Integrate Nature into your Sustainability Strategy
Thu 11 September
09:00 - 17:00
The Form Rooms
Event
External Event
Excellence in Customer Engagement Summit London 2025
Tue 16 September
09:15 - 18:00
Convene 155 Bishopsgate, London
Event
Masterclass
Learning Programme
Sustainability Masterclass
Tue 7 October
09:30 - 16:30
The Form Rooms
Member benefits
Become a member, join a community
Our communities are exclusively for our members. Joining is easier and cheaper than you might think. We have three types of membership: one for retailers, one for companies providing services to retailers, and one for retail trade associations.