BRC Learning

Careers and professional development in retail

BRC Learning

Careers and professional development in retail

BRC Learning is the learning division of the British Retail Consortium established to help retailers develop their leaders and teams. In 2019, we have purchased the Oxford Summer School (or OSS) with its over 90-year-old tradition of developing the best in retail, by the best in retail. We continue building on this heritage.

We specialise in high impact, experiential development programmes for retail leaders and their teams, using our industry expertise and feedback from our members. Our mission is simple - to deliver behavioural change, and create networking opportunities for the retail community in the UK, and globally.

Our programmes cover a range of specific skills and capabilities, from use of data analytics, data science and AI for growth in retail, strategic customer needs discovery framework and People Analytics for HR leaders, through to leading an inclusive team and honing on negotiation techniques.

Our programmes are bespoke or open and hosted on our digital learning platform. 

If you'd like to discuss your unique development requirements, get in touch.

UPCOMING PROGRAMMES

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    Inclusion in Retail Masterclass - 6th and 20th July

    A series of workshops developed with The Centre For Inclusive Leadership to support retail leaders remove barriers around diversity and inclusion and to deliver against the BRC D&I Charter pledges.
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    BRC Leaders' Summer School 2022 - Join the waitlist

    We have redesigned the OSS programmes for a modern, digital first learning experience and to reflect our commitment to developing future facing skills
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    People Analytics for HR Leaders

    Learn to use People Analytics data effectively to drive commercial results
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    BRC Retail Masters Programme - coming in 2022

    Previously known as OSS Masters, and one of our most popular leadership programmes
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    Retail Industry Trading Essentials for Non-Executive Directors

    A strategic leadership development programme for existing and aspiring Non-Executive Directors
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    MASTER NEGOTIATOR FOR RETAILERS

    A negotiation journey for Retail professionals
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    Retail Customers' Needs Experience (RCX) - Bespoke and Flexible Solution

    A customer's needs analysis, based upon proven methodology to get tangible and measurable results.
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    CUSTOMER MARKETING DATA FOR EXECUTIVE LEADERS

    Measure the right customer metrics to optimise business performance
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    Understanding Customer Value Through Marketing Metrics

    Aligning the entire business around the key customer metrics
  • Level 4 Apprenticeships

    DATA ANALYST LEVEL 4 APPRENTICESHIP FOR RETAILERS - MAY 2021

    Providing the skills to extract, manipulate and visualise data, enabling organisations to answer complex questions and drive strategic value.
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    DATA ESSENTIALS LEVEL 3 APPRENTICESHIP FOR RETAILERS - JUNE 2021

    Essential data literacy and analytics skills within a 13-month government-funded programme
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    DATA SCIENCE & MACHINE LEARNING LEVEL 7 APPRENTICESHIP FOR RETAILERS - JUNE 2021

    Providing the skills to discover and devise new data-driven AI solutions in Retail.
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    BRC EXECUTIVE CHALLENGE

    Strategic gamified challenge for senior leaders played in small teams

Our Clients

Our Clients

My week spent on the Masters Programme was invaluable. The insights, lessons and ideas shared by both the amazing guest speakers and the rest of my cohort have really stuck with me; I learned a lot around authentic leadership, which was amply demonstrated throughout the week. Since returning to my ‘day job’, I’ve been able to make positive changes in my leadership style, and have a renewed sense of confidence that grew during the Masters week. I’ve shared lots of my learnings with my peer group–and have recommended everyone attend!

Lauren Seabrook, Head of Merchandising

The Perfume Shop

I thoroughly enjoyed the Masters course. It was an honour to have had the opportunity to hear from, and be surrounded by, so many interesting, intelligent and inspirational people in retail. It was a wonderful forum to establish connections with people from such a variety of retail backgrounds, a great space for learning, asking questions, having debates but also reassurance of similar views on the retail landscape.

Katy Norton, Head of Buying

Hobbycraft

The OSS Masters week was a great opportunity to network with peers across the Retail industry, to listen to their ideas, perspectives and experiences. On top of this, the speakers and contributors were of the highest order. They spoke with great passion and provided thought-provoking and insightful content.

Jenny, Senior Director, Finance

Asda

LET'S TALK

If you'd like to discuss your business's own unique development requirements, get in touch.


      

LET'S TALK

If you'd like to discuss our Leadership Programmes or your business's own unique development requirements simply get in touch.