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Helping you ensure the products you sell are safe to consumers and comply to regulations

At the heart of retail is the need to provide customers with safe, compliant products that meet their requirements. Failing to do so can be catastrophic, physically, financially and reputationally.

Focusing on non-food, the Product Safety Community works closely with members to increase their understanding of issues that relate to the safety of non-food products. We also use our substantial membership base to influence policy and lobby for positive change within retail. 

For examples of recent policy wins on behalf of members from this and other communities, check out our Member Value Statement 2026.

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Product Safety Community

Objectives

1

Sharing latest insight on all product safety regulation

2

Keep members informed on product safety regulation across non‑food sectors including toys, furniture, cosmetics, electricals, batteries, machinery, and tobacco and vaping products.

3

Support implementation of major regulatory change, including the Product Regulation and Metrology framework, the Tobacco and Vapes Bill, and online marketplace obligations.

4

Promote clear and compliant consumer information, including product safety, performance, and labelling for energy and water efficiency.

Product Safety

Latest Content

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Product Safety Community

Working Groups

Within the Product Safety Community are the following Working Groups:

Product Safety Community Group

The place to share any non-food compliance issues. Discuss topics of the day in confidence with other retailers. Get the latest on what’s happening and what’s coming up in product safety. 

Join this Group

Household Goods Group

If you sell cosmetics, cleaning products or chemicals then this is the group for you. Get exclusive updates from other retailers, influencers and key decision makers in household goods. This group also provides access to training on areas such as REACH and PFAS. 

Email Inga to join
Product Safety Community

Members

The following key roles and the teams that report into them: 

Non-food Technical Directors 

Policy Managers, Regulatory Managers

Product Safety Managers, Technical, Development and Quality Assurance Managers

Associate Members

Don't just take our word for it...

What our members say

  • Nick Orrin

    A very effective business network that provides insight and coordinates industry opinion.

    Nick OrrinCEO
  • Kari Rodgers

    The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.

    Kari RodgersUK Retail Director
  • Roisin Currie

    Adds a lot to our business, great sounding board, very well connected and able to influence.

    Roisin CurrieCEO
  • Peter Wood

    A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.

    Peter WoodCEO

  • "The Product Safety forum is really well organised with a variety of guest speakers including government departments and NGOs who provide valuable insights on topical matters."

    Tom PentonRegulatory and Compliance Manager
Product Safety

Community Manager

  • Inga Becker-Hansen

    Policy Adviser - Retail Products

    Inga manages the Product Safety Community and has recently joined the organisation having worked in the chemical industry. Inga has a Masters in chemistry and begun her career working in formulated materials and resin synthesis, and subsequently worked in biocidal regulation monitoring UK and EU regulation. She is engaged with key government departments, and is passionate about helping retailers and ensuring market product safety.

    Inga's LinkedIn
    Email Inga
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