Retail crime is a real threat to the local economy, retail colleagues and the communities that they serve.

Our crime campaign works to deliver a wide-ranging programme of policy reform and explore better ways to tackle retail crime, including:

  • violence and abuse against staff
  • fraud
  • organised crime
  • cyber-attacks.

At the heart of our campaign is the aspiration for a safer environment for retail staff which creates a more efficient and secure retail sector, supporting better retail experiences and greater choice for consumers.

Each year, as part of this work, we publish our Retail Crime Survey, the most important single analysis of the key retail crime and security trends in the UK.

We work with government and industry to improve regulation and enforcement. Our campaign ensures legislative proposals are practical and proportionate, and through the Offensive Weapons Bill we are calling on the Government to develop guidance on online age verification schemes and delivery to residential addresses.


Our long term priority is to protect retail colleagues and companies and reduce cyber risk, while securing a regulatory policy and enforcement landscape fit for a post-Brexit digital era.


We aim to secure an improved law enforcement prioritisation of response to retail crime, particularly colleague safety and cybercrime affecting the industry, while ensuring current legislative proposal outcomes are proportionate and provide an appropriate balance between public and private enforcement.



Retail crime is a serious and growing problem that threatens to close stores. Significant increases in violence, theft and fraud affects store colleagues’ working and family lives. That makes it a real threat to economic growth, local employment and community cohesion. The BRC’s Crime Factsheet sets out the nee for retail crime to be given the focus it deserves.


The BRC’s cyber security toolkit provides retail businesses of all sizes with a practical, step-by-step guide to prevent and manage cyber security threats and protect the customers they serve. The toolkit aims to provide retailers with practical guidance to ensure they have the appropriate preventative and response measures in place to reduce their vulnerabilities and to protect both themselves and their customers.

Members can engage through these communities