The Business Banking Resolution Service (BBRS) is a new non-profit organisation set up to resolve disputes between eligible small and medium sized businesses and banks.

The BBRS are currently preparing to launch in autumn 2020 and, ahead of that, are running a short consultation to get the views of key stakeholders.

The BRC will not be responding to this consultation directly but we are encouraging our small to medium-sized retail members to participate. 

In practice, this will involve a short interview (no longer than one hour) consisting of questions around Alternative Dispute Resolution, your views, and experiences of covid-19.

If you would like to take part in the BBRS consultation then please contact: