Navigating the transformation with shifting consumer behaviour, rising payment costs, and new payment types, which heighten competition and regulatory complexities.
Our industry is in transformation; consumer behaviour is shifting towards a digital economy, and the cost of handling payments and providing credit is escalating, meaning profits are under increasing threat. New payment types are being developed, increasing competition in the market and potential benefits for retailers, but also bringing new regulations and complexities.
Through the Finance Community, BRC members can understand these dynamics and maintain pressure on Government to reduce the cost of doing business.
Objectives
Securing increased competition and lower fees for merchants in the payments market.
Developing a minimal-risk model for merchants when processing offline payments.
Developing initiatives to tackle the rising prevalence of first-party fraud and erroneous chargebacks.
Working Groups
Within the Finance Community are the following Working Groups:
Payments Group
We look at payments issues and concerns, with a focus on card fees, access to cash, and open banking.
Consumer Credit Group
We look at any issues arising within the consumer credit world, including buy-now pay-later.
Members
The following key roles and the teams that report into them:
Finance Directors
Payment Architects
Treasury/Payments/Compliance Managers
Senior Commercial Finance Managers
Insights/CX/UX specialists
Associate Members
Latest Content
- Member AccessArticle
BRC Regulatory Reform Priorities
11 Jul 2025 - Article
Making Tax Digital for Income Tax - getting ready for the new way to do tax returns
08 Jul 2025 - Member AccessArticle
FCA/PSR questionnaire on Variable Recurring Payments
03 Jul 2025 - Associate Insight
Taking your business global: your essential guide to international success
26 Jun 2025 - Associate Insight
Reimagining Retail Growth Through Simplified Global Expansion
24 Jun 2025 - Briefing
Government publishes industrial strategy
23 Jun 2025 - Article
The Four Lenses in Retail Leadership: Working Through the Friction
19 Jun 2025 - Member AccessArticle
Help inform the PSR's work on scheme and processing fees remedies
18 Jun 2025 - Member AccessArticle
BRC Payment Survey 2025
11 Jun 2025 - Member AccessNews
PM's Office writes to BRC to set out importance of retail
06 Jun 2025
Upcoming Events
- EventCommunity Meeting
BRC Finance Community call
Thu 17 July10:30 - 11:30Teams - Event
Finance & The Scope 3 Data Challenge
Tue 22 July10:00 - 11:00Livestorm - EventExternal EventIn Person
Talking AI with Sainsbury’s: Building an AI strategy even your CFO will love; self-funded!
Wed 3 September08:30The Garden Cinema, 39-41 Parker St, London, WC2B 5PQ - EventMasterclassLearning Programme
How to Integrate Nature into your Sustainability Strategy
Thu 11 September09:00 - 17:00The Form Rooms - EventExternal Event
Excellence in Customer Engagement Summit London 2025
Tue 16 September09:15 - 18:00Convene 155 Bishopsgate, London - EventMasterclassLearning Programme
Sustainability Masterclass
Tue 7 October09:30 - 16:30The Form Rooms
What our members say
The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.
The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
A very effective business network that provides insight and coordinates industry opinion.
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Adds a lot to our business, great sounding board, very well connected and able to influence.
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Community Manager
Chris Owen
Policy Adviser - Finance
Chris manages the BRC’s Finance Community and has recently joined the organisation after working in public policy roles for a range of companies and organisations, including TikTok, Which? and Ofcom. He has extensive knowledge of current digital policy matters and online advertising regulations and has extensive experience in engaging with government and regulators, advocating for better consumer outcomes in markets and in shaping legislation.
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