Our latest Retail Crime Survey revealed that there are over 1300 violent or abusive crimes against retail workers every day. Meanwhile, the annual cost of retail crime, in terms of losses to theft and the cost of crime prevention, exceeds £1.5bn.

The Operations Community leads the BRC’s work on crime and security, with members working together and with the Government to improve the response to the key crime issues facing retail.

For examples of recent policy wins on behalf of members from this and other communities, check out our Member Value Statement.

The National Retail Crime Steering Group, co-chaired by the BRC and the responsible Home Office Minister brings relevant people together to propose legislation and discuss actions on policing of crime. The annual BRC Crime Survey is a key resource.

working groups

There are no formal working groups but we have separate meetings on crime and security; risk and safety; supply chain operational issues.


  • Operations Directors
  • Directors of Retail
  • Loss Prevention Directors/Managers
  • Head of Security and Profit Protection
  • Regional Managers
  • Associate Members

Community Manager

Graham Wynn

Assistant Director for Consumer,
E-Commerce and Regulatory Affairs

Graham joined the BRC in 2001 and has built up an extensive network in departments and agencies which he can call on for information, advice and to make submissions on policy proposals. He was Chairman of the EuroCommerce Internal Market and Consumer Affairs Committee for 10 years, having first lobbied in the EU in 1979. Prior to the BRC he worked on BBC local radio; was Secretary General of an international political organisation; and Head of Policy and the Shadow Cabinet Secretariat of the Liberal Party of Australia.

Contact Graham by email.