BRC Retail Masters
Early 2026, The Form Rooms, Covent Garden
Programme Overview
The Retail Masters Programme is an advanced leadership programme designed for senior leaders across retail functions. It builds the skills needed to lead effectively in a dynamic retail environment, focusing on operational excellence, cross-functional leadership, and the future of the industry. Participants will gain actionable insights and tools to strengthen their impact on people, profit, and sustainable progress.
Programme Highlights
Learn from Industry Leaders
This is the only retail centered programme where you will learn from top retail experts—CEOs, academics, and pioneering leaders—who bring real-world experience and cutting-edge strategies.
Stay Ahead of Trends
Dive into discussions on current industry shifts and innovative leadership strategies to keep your skills relevant and impactful.
Expand Your Network
Network with influential retail leaders in structured events, building valuable connections beyond your organisation—relationships you can leverage throughout your career.
Who Should Attend?
This programme is designed for senior retail leaders across operations, customer experience, finance, and more, equipping you with the insights and skills to lead your organisation to success.
Key Benefits:
- Build a comprehensive understanding of retail’s future, from macro trends to business transformation
- Strengthen leadership skills and confidence to lead through change
- Drive impactful initiatives that enhance both profit and purpose
- Connect with industry peers and experts through structured networking sessions
- Gain practical, actionable insights to apply directly to your role
- Develop innovative strategies to address complex industry challenges
- Increase your potential for career growth and advancement
BRC Retail Masters
Download the brochure to discover how Retail Masters can help you drive innovation and lead with impact in the evolving retail landscape.
What Our Alumni Say
So many people in this industry share the same fears and concerns around not being good enough or lacking confidence in their role. This programme enables you in a safe space to be curious, ask those questions and stretch your own lens. I have discussed topics and areas I would never typically venture and its been invaluable
The programme will push you out of your comfort zone, challenge you with long days, and immerse you in more learning than you’ve likely experienced in four days. But you’ll come out standing taller and stronger than before! Highly recommended—I was initially hesitant about attending, but I ended up grateful to my employer for the investment.
Clear your mind and be open to anything. Be brave and push yourself to be involved and share your own experience. Enjoy everyday and do not be fearful of the project, it is a safe environment with a huge support network.
Programme Structure
Day One
Day one covers key macro trends in the retail industry, focusing on the sector’s fast-paced evolution and how retailers can prepare for upcoming changes. You'll hear expert insights from leading figures, including insights specialists, CEOs, and academics, as well as industry pioneers, providing a comprehensive understanding of the retail landscape. The day ends with a networking event, offering a chance to connect and discuss insights with peers and experts.
Day Two
Day two delves into essential operational themes, building on initial insights and kicking off with a Business Strategy Review. Key areas explored include customer experience, digital innovation, sustainability, financial dexterity, and talent management. The session also examines the current market’s impact from multiple perspectives, with external guest speakers sharing real-world insights and examples throughout the day.
Day Three
Day three features expert-led sessions covering critical topics like business transformation, inclusion and culture, the retail sector's intersection with government, and future industry trends. Interactive discussions are designed to sharpen strategic capabilities, while experiential activities provide hands-on insights into selected organisations. You will explore essential organisational elements as part of the Business Strategy Review, setting the stage for final presentations.
Day Four
The final day brings together the week’s learning, you will present your Business Strategy Reviews to a panel of experts, showcasing your strategic growth and insights developed throughout the programme. These presentations highlight your refined thought process and strengthened understanding of industry dynamics. The programme wraps up with an inspiring fireside chat, featuring a prominent CEO who shares valuable insights and reflections on leadership and the future of retail.
