Confident decisions, better results for Retail Managers
1-day commercial acumen workshop for retail managers | London | 23 April 2026 | From £595
You're drowning in data. But somehow still flying blind.
Your inbox is full of reports. Your dashboards are updating in real time. You've got KPIs for everything, and yet when it matters most, you're not sure what to actually do with any of it. Decisions get delayed, gut feel fills the gap, and performance conversations become harder to own. You're spending more time reacting to last week's numbers than shaping next week's outcomes. That's not a data problem. That's a clarity problem and it's costing your business more than you realise.
The Commercial Acumen for Retail Managers workshop gives you a simple, repeatable framework to cut through the noise, identify what actually drives performance, and make confident decisions even when the data is messy, incomplete, or conflicting.
Stop drowning. Start deciding.
Make confident decisions with imperfect data
Gain a simple, repeatable framework to analyse retail data, spot what matters most, and make sound decisions — even when information is incomplete or unclear.
Think commercially, not just operationally
Develop sharper analytical thinking through real retail scenarios, learning how to prioritise issues, identify root causes and build a clear commercial story from complex data.
Turn insight into action that drives performance
Move from analysis to impact by translating insight into focused, high‑impact actions that balance strategic priorities with day‑to‑day store realities
Who is this Commercial Acumen Workshop For?
Retail Managers who are:
- Feeling like they're drowning in reports but still can't answer the questions that matter
- Sitting in performance reviews unsure which numbers they should actually be talking about
- Sensing something is wrong in their store or area but struggling to prove it
- Expected to think commercially but never given the tools to do it confidently
No financial or analytical background needed. Just a willingness to think differently about the data you already have.
Got questions? Book a call with Vicki, our Head of Learning.
Meet the facilitator
Rob Sutton
Partner | True Place
Rob works with senior leaders and talent teams to build strategic thinking, commercial acumen, and people‑first leadership grounded in real‑world practice.
He is the Director of True Place Consulting and a Facilitator at Boardroom Manager, where he helps organisations tackle complex challenges through simulation‑based leadership training that mirrors the pace and pressure of real business.
His work focuses on strategic leadership, experiential learning, and developing commercial capability for senior roles.
Rob has worked with organisations including the BBC, JP Morgan and Amazon.
In Partnership with
Strong Managers. Stronger Commercial Instincts.
Price & Details
A one‑day, in‑depth Commercial Acumen workshop delivered face‑to‑face.
BRC Members
- £595 – a focused investment in building the commercial skills that underpin stronger performance and progression.
Non‑BRC Members
- £685 – one day of practical, real‑world learning designed to sharpen decision‑making and commercial judgement.
In‑company delivery (closed cohorts)
This programme can also be delivered exclusively for organisations as a closed cohort, tailored to your business context and data challenges.
- Minimum of 8 participants
- Delivered in‑person for maximum impact
- Ideal for building shared commercial capability across management teams
Not sure if you’re a BRC member? Get in touch with us and we’ll be happy to advise.
For more information:
Our workshops take place at The Form Rooms, London. Full address details and directions will be provided upon booking confirmation.
Yes. While the scenarios are rooted in store performance, the skills developed — analysing data, prioritising under pressure, and turning insight into action — are transferable across a wide range of retail leadership roles.
Yes! We offer tailored workshops for retailers with larger cohorts. If you have a minimum of 8 delegates, we can deliver this workshop internally at your location, or online, customised to your specific needs and business objectives. Contact us at brclearning@brc.org.uk to discuss your requirements.
Enquire now
Complete the form to start your booking, discuss discounts, and speak with a Learning advisor about whether this programme is right for you.