Building leadership capability together
Building leadership capability comes with real challenges—getting the right development at the right time, all while making budgets stretch further.
We're here to support you where it matters most. Our Learning Forum connects you with fellow HR and L&D professionals to share what's working and access practical resources shaped by real-world challenges.
When you need structured development, our programmes deliver what actually works—shaped by member feedback and designed for impact. From first-time managers to senior leaders, you'll find flexible, practical options that fit your needs.
We're a partner in your corner, providing insight and support whatever your budget allows.
Your Free Solution for Entry-Level Leaders
BRC Leadership Essentials is the perfect starting point for developing new and aspiring leaders. Recognising that turnover at entry and supervisory levels is typically high in retail, we've designed a cost-effective solution that allows you to invest in leadership development without financial risk. It's completely free for BRC Members and offers flexible online delivery.

Develop Talent Across Your Organisation
Beyond Retail Essentials, we offer programmes for mid-level and senior leaders to help your organisation thrive.
Learning Forum
The Learning Forum brings together HR and L&D professionals from across retail to tackle the challenges shaping workplace learning. It’s your space to share insights, explore solutions, and stay ahead in a rapidly evolving industry.
BRC Learning Forum: Creating a Learning Manifesto
Join us as we set the year’s learning priorities, share successes, tackle challenges, and create a bold vision for our 2026 Learning Manifesto. Together, we’ll explore how employee voice shapes strategy and how we can champion learning at the highest level.
BRC Learning Forum: Reimagining Learning with AI & Digital Tools [In-person]
Join us at Domino’s HQ for an interactive session exploring the future of learning with AI and digital tools. Expect practical insights, collaborative discussions, and plenty of pizza as we tackle key questions on tech adoption, human connection, and ethical principles for AI in learning.
BRC Learning Forum - Skills for tomorrow: Building a Future-Ready Workforce
Join our next virtual session to explore the critical skills that will shape the retail sector over the next 2–3 years. We’ll identify emerging skills, share innovative upskilling strategies, and discuss how data can drive smarter decisions and support skills-based hiring.
FAQ's
Can I book multiple spaces now and confirm attendees later?
Yes. Most of our returning customers book spaces in advance to secure their budget allocation, then nominate specific attendees closer to the programme date. This gives you the flexibility to plan internally while reserving your places.
Do you offer tailored learning for my organisation?
Yes. We design bespoke leadership programmes and specialist workshops for retailers, covering topics such as AI & Digital and Sustainability. Working with trusted partners and programme designers, we create learning solutions tailored to your organisation's specific needs.
Are programmes available online or in-person?
Yes, both. We offer flexible delivery options—online and in-person—to make leadership learning accessible to a wider audience across your organisation.