Most people aren't afraid of public speaking — they're afraid of being judged. This workshop helps retail professionals reframe their relationship with presenting and conversation, turning anxiety into energy and hesitation into impact.
Drawing on practical techniques and real-world scenarios, participants leave with a toolkit they can use immediately, whether they're running a team briefing, presenting to senior stakeholders, or navigating a difficult conversation.
Who's it for
Managers and team leaders at any level who want to communicate more confidently, especially those who feel held back by nerves, self-doubt, or a sense that they're "not a natural" presenter.
Or, email Vicki, our Head of Learning
This workshop will:
A framework that works for you
Give you a structure for preparing and delivering presentations that feel natural, not scripted
Conversations that get results
Build your confidence in leading conversations that influence, motivate, and drive action
Nerves under control
Help you manage anxiety in the moment so you can show up as your best self, every time
Meeting Facilitator

Sam Redman
Programme Director | BRC Leaders Summer School
Sam Redman is an executive coach and change consultant with over 20 years’ experience in learning, leadership and talent development within the retail sector. She has spent more than a decade shaping culture, leadership and capability at Pret A Manger and now combines corporate consultancy, private coaching and her role as Programme Director for BRC Learning, delivering leadership programmes for retail professionals in the UK and internationally. Sam works closely with senior retail leaders and teams to drive meaningful change, strengthen leadership capability and unlock performance in fast‑paced, customer‑focused environments.
Prefer bite-sized learning?
Browse our full range of short courses and workshops covering everything from commercial skills to operational leadership.
Need something more tailored?
We can integrate our products—including this featured workshop—into bespoke programmes designed around your specific challenges, culture, and strategic priorities.

Take the next step in your leadership journey
Leadership development for individuals and learning teams—retail-specific programmes that build confidence and impact.
