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High-performing retail teams don't happen by accident. They're built on shared purpose, clear expectations, and the kind of psychological safety that makes people give their best.

This workshop gives managers a practical framework for strengthening team cultur, from establishing how you work together to aligning the team around something bigger than the to-do list.

Who's it for

Team leaders and managers who want to build a more cohesive, motivated, and strategically aligned team, particularly those navigating periods of change, growth, or restructure.

Add the invite to your calendar

Or, email Vicki, our Head of Learning

Vicki Young

Head of Learning

This workshop will:

1

Give your team a purpose worth showing up for

Help you articulate something bigger that connects everyday work to a shared direction

2

Build ways of working that actually work

Give you practical tools for establishing team norms that reduce friction, build trust, and improve performance

3

Create a culture people want to be part of

Set the conditions for a team environment where people feel engaged, valued, and ready to give their best

Meeting Facilitator

  • Sam Redman

    Programme Director | BRC Leaders Summer School

    Sam Redman is an executive coach and change consultant with over 20 years’ experience in learning, leadership and talent development within the retail sector. She has spent more than a decade shaping culture, leadership and capability at Pret A Manger and now combines corporate consultancy, private coaching and her role as Programme Director for BRC Learning, delivering leadership programmes for retail professionals in the UK and internationally. Sam works closely with senior retail leaders and teams to drive meaningful change, strengthen leadership capability and unlock performance in fast‑paced, customer‑focused environments.

    Sam's LinkedIn