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One to ones are one of the most underused tools in a manager's kit. When done well, they build trust, surface problems early, and unlock performance.

This workshop explores how a coaching mindset transforms routine check-ins into conversations that genuinely move things forward — helping managers shift from telling to listening, and from fixing to enabling.

Who's it for

People managers who want to get more out of their one to ones and develop a coaching approach that supports the growth and performance of their teams.

Add the invite to your calendar

Or, email Vicki, our Head of Learning

Vicki Young

Head of Learning

This workshop will:

1

A coaching framework you can use straight away

Introduce a practical approach you can apply from your very next one to one

2

Better questions, bigger impact

Help you ask the kind of questions that create insight, accountability, and real behavioural change

3

Confidence in the hard conversations

Build your ability to handle difficult discussions with empathy and purpose

Meeting Facilitator

  • Sam Redman

    Programme Director | BRC Leaders Summer School

    Sam Redman is an executive coach and change consultant with over 20 years’ experience in learning, leadership and talent development within the retail sector. She has spent more than a decade shaping culture, leadership and capability at Pret A Manger and now combines corporate consultancy, private coaching and her role as Programme Director for BRC Learning, delivering leadership programmes for retail professionals in the UK and internationally. Sam works closely with senior retail leaders and teams to drive meaningful change, strengthen leadership capability and unlock performance in fast‑paced, customer‑focused environments.

    Sam's LinkedIn