Benchmarks
Regular industry performance data on critical retail metrics and KPIs.
Our Benchmarks enable retail member to assess their metrics and performance statistics against peers in the industry. Each benchmark product focuses on key operational areas - such as Sales, HR and Crime. Members entrust BRC with their data, which we anonymise and aggregate to provide an industry read. Benchmarks are a unique benefit of BRC membership for data-led retailers.
HR Benchmark
Compare key metrics like absence, turnover, vacancies, time-to-hire, headcount, contract mix and more...
Retail Sales Benchmark
The UK's longest-running weekly measure of retail sales performance.
Crime & Shrink Benchmark
Tracking retail crime in the UK to drive stronger protections for staff and businesses.
Payment Survey
Understand shopper preferences, transaction volumes, and the impact of new technologies.
D&I Survey
Annual insights into retail workforce diversity, fostering understanding, best practices, and positive change.
Latest Benchmarks
HR Benchmark Q4 2024
Crime and Shrink Benchmark 2025: Retail crime “spiralling out of control”
Survey LIVE: HR Benchmark Q4 2024
HR Benchmark Q3 2024
HR Benchmark Q2 2024
HR Benchmark Q1 2024
HR Benchmark Q4 2023
BRC Crime Survey 2024
Payments Survey 2023
HR Benchmark Q3 2023
HR Benchmark Q2 2023
3rd year D&I report
HR Benchmark Q1 2023
BRC Crime Survey 2023
BRC and MBS second year report - Diversity and Inclusion in UK Retail
BRC Crime Survey 2022
2020 Retail Crime Survey
Become a member, join a community
Our communities are exclusively for our members. Joining is easier and cheaper than you might think. We have 3 types of membership: Retail, Associate and Trade Association.