Navigating the transformation with shifting consumer behaviour, rising payment costs, and new payment types, which heighten competition and regulatory complexities.
Our industry is in transformation; consumer behaviour is shifting towards a digital economy, and the cost of handling payments and providing credit is escalating, meaning profits are under increasing threat. New payment types are being developed, increasing competition in the market and potential benefits for retailers, but also bringing new regulations and complexities.
Through the Finance Community, BRC members can understand these dynamics and maintain pressure on Government to reduce the cost of doing business.
Objectives
Securing increased competition and lower fees for merchants in the payments market.
Developing a minimal-risk model for merchants when processing offline payments.
Developing initiatives to tackle the rising prevalence of first-party fraud and erroneous chargebacks.
Working Groups
Within the Finance Community are the following Working Groups:
Payments Group
We look at payments issues and concerns, with a focus on card fees, access to cash, and open banking.
Consumer Credit Group
We look at any issues arising within the consumer credit world, including buy-now pay-later.
Members
The following key roles and the teams that report into them:
Finance Directors
Payment Architects
Treasury/Payments/Compliance Managers
Senior Commercial Finance Managers
Insights/CX/UX specialists
Associate Members
Latest Content
- Member AccessArticle
Feedback sought on UK Finance “Enhancing Accessibility in Card Payments” proposals
12 Sep 2025 - Member AccessArticle
Treasury Consults on the Future of the Payment Systems Regulator
12 Sep 2025 - Member AccessArticle
FCA launch Consultation on Contactless Payment Limits
12 Sep 2025 - Member AccessArticle
Bank of England seeks senior figures to join the Retail Payments Infrastructure Board
12 Sep 2025 - Member AccessMeeting Note
Member Meeting with DBT on Late Payments Consultation
05 Sep 2025 - Member AccessNews
Retailers meet with Chancellor ahead of the Budget
04 Sep 2025 - Member AccessNews
BRC Autumn Budget 2025 submission
28 Aug 2025 - Member AccessArticle
The Digital Pound in August 2025: What Retailers Need to Know
28 Aug 2025 - Associate Insight
What does the motor finance ruling mean for the retail sector?
20 Aug 2025 - Associate Insight
Change at the checkout 2025
18 Aug 2025
Upcoming Events
- EventExternal Event
Excellence in Customer Engagement Summit London 2025
Tue 16 September09:15 - 18:00Convene 155 Bishopsgate, London - EventCommunity Meeting
Finance Community Call with Pay.UK
Thu 18 September10:30 - 11:30Teams - Event
Late Payments Consultation - Member meeting
Thu 18 September10:30 - 12:00Teams - EventMasterclassLearning Programme
How to Integrate Nature into your Sustainability Strategy
Tue 23 September09:00 - 17:00The Form Rooms - EventExternal EventConference
Discover the Future of Retail at IET London: Savoy Place
Wed 1 October12:00 - 17:15IET London: Savoy Place, 2 Savoy Place, London, WC2R 0BL - EventMasterclassLearning ProgrammeIn PersonEvent
Sustainability Reporting Masterclass
Tue 7 October09:00 - 17:30The Form Rooms
What our members say
The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.
The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
A very effective business network that provides insight and coordinates industry opinion.
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Adds a lot to our business, great sounding board, very well connected and able to influence.
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Community Manager
Chris Owen
Policy Adviser - Finance
Chris manages the BRC’s Finance Community and has recently joined the organisation after working in public policy roles for a range of companies and organisations, including TikTok, Which? and Ofcom. He has extensive knowledge of current digital policy matters and online advertising regulations and has extensive experience in engaging with government and regulators, advocating for better consumer outcomes in markets and in shaping legislation.
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