Navigating the transformation with shifting consumer behaviour, rising payment costs, and new payment types, which heighten competition and regulatory complexities.
Our industry is in transformation; consumer behaviour is shifting towards a digital economy, and the cost of handling payments and providing credit is escalating, meaning profits are under increasing threat. New payment types are being developed, increasing competition in the market and potential benefits for retailers, but also bringing new regulations and complexities.
Through the Finance Community, BRC members can understand these dynamics and maintain pressure on Government to reduce the cost of doing business.
Objectives
Securing increased competition and lower fees for merchants in the payments market.
Developing a minimal-risk model for merchants when processing offline payments.
Developing initiatives to tackle the rising prevalence of first-party fraud and erroneous chargebacks.
Working Groups
Within the Finance Community are the following Working Groups:
Payments Group
We look at payments issues and concerns, with a focus on card fees, access to cash, and open banking.
Consumer Credit Group
We look at any issues arising within the consumer credit world, including buy-now pay-later.
Members
The following key roles and the teams that report into them:
Finance Directors
Payment Architects
Treasury/Payments/Compliance Managers
Senior Commercial Finance Managers
Insights/CX/UX specialists
Associate Members
Latest Content
- Member AccessArticle
BRC Payment Survey 2025
11 Jun 2025 - Member AccessNews
PM's Office writes to BRC to set out importance of retail
06 Jun 2025 - Member AccessArticle
BRC respond to Industrial Strategy Green Paper
05 Jun 2025 - Associate Insight
How can retailers thrive in a challenging environment?
04 Jun 2025 - Associate Insight
Quantum Threats, AI Shields: How to Future-Proof Your Payment Security
02 Jun 2025 - Associate Insight
How Economic Pressure is Fueling Chargeback Abuse Across the UK
28 May 2025 - Member AccessArticle
BRC response to the PSR's consultation on proposed remedies for card scheme and processing fees
27 May 2025 - Member AccessMeeting Note
Exchequer Secretary Meeting - De Minimis and Business Rates
23 May 2025 - Member AccessArticle
Retailers out of scope of new BNPL proposals
22 May 2025 - Associate Insight
Buy-Now-Pay-Later… and get regulated? – all change for short-term lending
22 May 2025
Upcoming Events
- EventExternal Event
WEBINAR: Refund abuse: Quantifying, preventing, and getting buy-in
Wed 25 June15:00 - EventWebinar
Understanding Nature Reporting: Online workshop for textiles retailers
Mon 7 July14:00 - Event
Finance & The Scope 3 Data Challenge
Tue 22 July10:00 - 11:00Livestorm - EventMasterclassLearning Programme
How to Integrate Nature into your Sustainability Strategy Masterclass
Thu 11 September09:00The Form Rooms - EventMasterclassLearning Programme
Sustainability Masterclass: Developing and delivering your strategy
Tue 7 October09:00The Form Rooms
What our members say
The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.
The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
A very effective business network that provides insight and coordinates industry opinion.
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Adds a lot to our business, great sounding board, very well connected and able to influence.
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Community Manager
Chris Owen
Policy Adviser - Finance
Chris manages the BRC’s Finance Community and has recently joined the organisation after working in public policy roles for a range of companies and organisations, including TikTok, Which? and Ofcom. He has extensive knowledge of current digital policy matters and online advertising regulations and has extensive experience in engaging with government and regulators, advocating for better consumer outcomes in markets and in shaping legislation.
Join a community
Join our member communities and get more advice and support on issues that matter to you.