Navigating the transformation with shifting consumer behaviour, rising payment costs, and new payment types, which heighten competition and regulatory complexities.
Our industry is in transformation; consumer behaviour is shifting towards a digital economy, and the cost of handling payments and providing credit is escalating, meaning profits are under increasing threat. New payment types are being developed, increasing competition in the market and potential benefits for retailers, but also bringing new regulations and complexities.
Through the Finance Community, BRC members can understand these dynamics and maintain pressure on Government to reduce the cost of doing business.
Objectives
Securing increased competition and lower fees for merchants in the payments market.
Developing a minimal-risk model for merchants when processing offline payments.
Developing initiatives to tackle the rising prevalence of first-party fraud and erroneous chargebacks.
Working Groups
Within the Finance Community are the following Working Groups:
Payments Group
We look at payments issues and concerns, with a focus on card fees, access to cash, and open banking.
Consumer Credit Group
We look at any issues arising within the consumer credit world, including buy-now pay-later.
Members
The following key roles and the teams that report into them:
Finance Directors
Payment Architects
Treasury/Payments/Compliance Managers
Senior Commercial Finance Managers
Insights/CX/UX specialists
Associate Members
Latest Content
- Member AccessArticle
BRC submission to the Energy Security and Net Zero Committee’s call for evidence looking at the cost of energy
11 Apr 2025 - Press ReleasePress Release
Regulator proposals on card fees “fall well short” of what is needed
02 Apr 2025 - Member AccessArticle
PSR publishes its consultation on proposed remedies for the card schemes and processing fees market
02 Apr 2025 - Member AccessArticle
The FCA must continue the PSR’s work on card fee regulation
27 Mar 2025 - Member AccessArticle
The FCA seeks feedback on changes to contactless payment limits
20 Mar 2025 - Member AccessCommunity News
Planning and Infrastructure Bill Published
13 Mar 2025 - Member AccessArticle
Government announces its intention to consolidate the PSR and its functions primarily into the FCA
12 Mar 2025 - Member AccessArticle
PSR publishes its final report of the card scheme and processing fees market review
07 Mar 2025 - Member AccessArticle
Finance Showcase 2025
07 Mar 2025 - Article
PSR publishes its final report of the card scheme and processing fees market review
07 Mar 2025
Upcoming Events
- EventCommunity Meeting
Finance Community Call - Central Bank Digital Currency
17 April 202510:30Teams - EventWebinar
Why DEI Matters in Todays’ Climate
29 April 202513:00 - EventMasterclassLearning Programme
Maximising Performance through Belonging
14 May 2025The Form Rooms - EventExternal EventIn Person
European Financial Integrity Summit 2025
15 May 202508:45Van der Valk Hotel Amsterdam Zuidas, 1083HM Amsterdam - EventCommunity Meeting
Finance Community call
15 May 202510:30Teams - EventLearning Programme
BRC Leaders Summer School 2025
10 June 2025Ashridge House, Berkhamsted - EventCommunity Meeting
Finance Community call (1)
12 June 202510:30Teams - EventMasterclassLearning Programme
Sustainability Masterclass: Developing and delivering your strategy
07 October 202509:00The Form Rooms
What our members say
The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.
The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
A very effective business network that provides insight and coordinates industry opinion.
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Adds a lot to our business, great sounding board, very well connected and able to influence.
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Community Manager
Chris Owen
Policy Adviser - Finance
Chris manages the BRC’s Finance Community and has recently joined the organisation after working in public policy roles for a range of companies and organisations, including TikTok, Which? and Ofcom. He has extensive knowledge of current digital policy matters and online advertising regulations and has extensive experience in engaging with government and regulators, advocating for better consumer outcomes in markets and in shaping legislation.
Join a community
Join our member communities and get more advice and support on issues that matter to you.