Finance Community
Business financing, card scheme and interchange fees, taxation, consumer credit
Navigating the transformation with shifting consumer behaviour, rising payment costs, and new payment types, which heighten competition and regulatory complexities.
Our industry is in transformation; consumer behaviour is shifting towards a digital economy, and the cost of handling payments and providing credit is escalating, meaning profits are under increasing threat. New payment types are being developed, increasing competition in the market and potential benefits for retailers, but also bringing new regulations and complexities.
Through the Finance Community, BRC members can understand these dynamics and maintain pressure on Government to reduce the cost of doing business.
Objectives
Securing increased competition and lower fees for merchants in the payments market.
Developing a minimal-risk model for merchants when processing offline payments.
Developing initiatives to tackle the rising prevalence of first-party fraud and erroneous chargebacks.
Working Groups
Within the Finance Community are the following Working Groups:
Payments Group
We look at payments issues and concerns, with a focus on card fees, access to cash, and open banking.
Consumer Credit Group
We look at any issues arising within the consumer credit world, including buy-now pay-later.
Members
The following key roles and the teams that report into them:
Finance Directors
Payment Architects
Treasury/Payments/Compliance Managers
Senior Commercial Finance Managers
Insights/CX/UX specialists
Associate Members
Latest Content
- Member Access
ArticleFCA and PSR Publish Feedback Statement on Big Tech and Digital Wallets
20 Feb 2025 
ArticleWhy attend the 2025 Finance Showcase?
18 Feb 2025- Member AccessCommunity News
FOS Policy Statement - Charging Professional Representatives
13 Feb 2025 
NewsBRC Learning x Thrive: Transforming Retail Leadership Development
12 Feb 2025- Member Access
ArticleBRC response to the PSR'S market review of UK-EEA consumer cross-border interchange fees: Stage 1 remedy consultation
07 Feb 2025 - Member AccessArticle
Request for member insight on retail payment infrastructure priorities
06 Feb 2025 - Member Access
ArticleBRC Meets Exchequer Secretary on Business Rates
03 Feb 2025 
Press ReleaseRetail crime “spiralling out of control”
30 Jan 2025- Member AccessArticle
FCA proposal to remove the £100 contactless limit
28 Jan 2025 - Member Access
ArticleCommunity NewsNational Payments Vision - Vision Engagement Group
23 Jan 2025
Upcoming Events
EventWebinarUnravelling the hidden costs: effective management of customer returns
25 February 202512:00Livestorm
EventConferenceFinance Community Showcase 2025
06 March 202511:30The Form Rooms, Covent Garden
EventLearning ProgrammeBRC Retail Masters 2025
10 March 2025The Form Rooms, Covent Garden
EventWebinarLeading in the Industry: Seeing a Bigger Picture with the Learning Team
12 March 2025Online
EventMasterclassLearning ProgrammeSustainability Masterclass: Developing and delivering your strategy
02 April 2025The Form Rooms
EventMasterclassLearning ProgrammeInclusion Masterclass: Maximising Performance through Belonging
14 May 2025The Form Rooms
EventLearning ProgrammeBRC Summer School 2025
10 June 2025Ashridge House, Berkhamsted- EventMasterclassLearning Programme
Sustainability Masterclass: Developing and delivering your strategy
07 October 202509:00The Form Rooms
What our members say
The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.
The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
A very effective business network that provides insight and coordinates industry opinion.
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Adds a lot to our business, great sounding board, very well connected and able to influence.
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Community Manager
Chris Owen
Policy Adviser - Finance
Chris manages the BRC’s Finance Community and has recently joined the organisation after working in public policy roles for a range of companies and organisations, including TikTok, Which? and Ofcom. He has extensive knowledge of current digital policy matters and online advertising regulations and has extensive experience in engaging with government and regulators, advocating for better consumer outcomes in markets and in shaping legislation.
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