Operations Community

Collaborating with the Government to enhance responses to key crime issues impacting retail.

Our latest Retail Crime Survey revealed that there are over 1300 violent or abusive crimes against retail workers every day. Meanwhile, the annual cost of retail crime, in terms of losses to theft and the cost of crime prevention, exceeds £1.5bn.

The Operations Community leads the BRC’s work on crime and security, with members working together and with the Government to improve the response to the key crime issues facing retail.

The National Retail Crime Steering Group, co-chaired by the BRC and the responsible Home Office Minister brings relevant people together to propose legislation and discuss actions on policing of crime. The annual BRC Crime Survey is a key resource.

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Operations Community

Objectives

Keeping retail crime and violence and abuse at forefront of political debate, with effective delivery of standalone offence.

Keeping Martyn’s Law Bill progress under review and ensure proportionate approach before finalisation.

Providing safe space for member discussion on business resilience when handling incidents such as riots.

WORKING GROUPS

There are no formal working groups but we have separate meetings on crime and security; risk and safety; supply chain operational issues.

Operations Community

Current Campaign

National Retail Crime Steering Group (NRCSG)

Violence and abuse against shop workers.

Operations Community

Members

The following key roles and the teams that report into them: 

Operations Directors
Directors of Retail
Loss Prevention Directors/Managers
Head of Security and Profit Protection
Regional Managers
Associate Members

Operations

Latest Content

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Operations

Upcoming Events

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Don't just take our word for it...

What our members say

The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.
Nick WilkinsonCEO
The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
Giles HurleyCEO, UK & Ireland
A very effective business network that provides insight and coordinates industry opinion.
Nick OrrinCEO
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Kari RodgersUK Retail Director
Adds a lot to our business, great sounding board, very well connected and able to influence.
Roisin CurrieCEO
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Peter WoodCEO

Operations

Community Manager

Graham Wynn
Assistant Director for Consumer, E-Commerce and Regulatory Affairs | BRC
Graham joined the BRC in 2001 and has built up an extensive network in departments and agencies which he can call on for information, advice and to make submissions on policy proposals. He was Chairman of the EuroCommerce Internal Market and Consumer Affairs Committee for 10 years, having first lobbied in the EU in 1979. Prior to the BRC he worked on BBC local radio; was Secretary General of an international political organisation; and Head of Policy and the Shadow Cabinet Secretariat of the Liberal Party of Australia.
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