Programme Overview:
Prepare your organisation for the future by attending the BRC Retail Masters where you will learn about the latest trends and leadership strategies from top Retail experts, thought provoking content to prepare you for the changing spectrum of the industry.
- Direct access to expert guests and speakers to discuss leadership trends and retail strategies
- Interactive, immersive discussions to broaden your thinking, participate in debates and activities to develop your horizons within an intimate setting
- Multiple opportunities to network with likeminded peers and industry experts
- Collate insights from the week and apply your strategic decision making skills to a real life case study
Programme at a Glance
Navigating Macro Trends in Retail
Explore the forces shaping the future of retail—from global economic shifts to consumer behaviour trends. Understand how senior leaders can anticipate change and position their organisations for long-term success.
Driving Performance Across Retail Functions
Deep dive into the operational pillars of retail success. Examine key areas including customer experience, digital transformation, sustainability, AI integration, and talent strategy.
Understanding Retail’s Broader Impact
Gain insights into how market dynamics, policy, and external pressures influence retail strategy. Learn from guest speakers across sectors to broaden your leadership lens.
Leading Change with Confidence
Build the strategic capabilities needed to lead transformation. Explore themes such as business model innovation, inclusion and culture, government relations, and the future of retail leadership.
Applying Insight to Real-World Strategy
Engage in experiential learning activities focused on a chosen organisation. Develop and refine a strategic business review that reflects your leadership thinking and organisational impact.
Presenting Vision and Impact
Share your strategic review with a panel of experts. Showcase your development, thought leadership, and readiness to shape the future of retail. Conclude with a fireside chat featuring a prominent CEO.
BRC Support
Speakers

Peter Cross
Author of Start with the Customer — a leading expert on customer behavior and trusted consultant.
The Details:
When: 2 - 6th March 2026
Where: The Form Rooms, Covent Garden, London
Pricing: BRC Members: £3,395* | Non-Members: £3,695*
*The cost includes lunch and refreshments across the 4 days but excludes accommodation, it is highly recommended to book this locally
Who should attend?
Invest in the future of your organisation by developing the leaders who shape it.
The BRC Retail Masters programme offers senior leaders—and those on the pathway to executive roles—a rare opportunity to pause, reflect and gain a powerful external perspective on the retail landscape. Through expert-led sessions, market insight and peer learning, participants return equipped with renewed confidence, deeper industry understanding and actionable strategies to lead their organisation into the future.
Leaders from brands including AllSaints, Primark, Google, and many others have already benefited from this transformative programme.
Explore the full programme and discover how the BRC Retail Masters can accelerate leadership impact on our dedicated page below.
Don't just take our word for it...


So many people in this industry share the same fears and concerns around not being good enough or lacking confidence in their role. This programme enables you in a safe space to be curious, ask those questions and stretch your own lens. I have discussed topics and areas I would never typically venture and its been invaluable


The programme will push you out of your comfort zone, challenge you with long days, and immerse you in more learning than you’ve likely experienced in four days. But you’ll come out standing taller and stronger than before! Highly recommended—I was initially hesitant about attending, but I ended up grateful to my employer for the investment.

Clear your mind and be open to anything. Be brave and push yourself to be involved and share your own experience. Enjoy everyday and do not be fearful of the project, it is a safe environment with a huge support network.

The Masters program at BRC allowed me to see a much wider scope of issues faced by retail in current world, but is also allowed me to see what the future may hold in terms of business impact and more importantly how to be prepared for it. It allowed me to broaden my knowledge on topics that were not very well known to that may be a future of Retail in the coming years. I very much enjoyed the group work with other retailers and networking opportunity.











