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This event is restricted to CEOs or their designated delegates of BRC's retail members.

There are few people in our industry with a wider network and better grasp of what's happening at the coalface than Matt Clark of AlixPartners. Join him and me for a discussion on driving productivity, evolving operating models and leading through transformation. This conversation will help inform our next in-person CEO Exchange Forum in March (details to follow).

 

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In Partnership with

The environment continues to be disrupted, with the focus now shifting decisively towards one overriding challenge: how to deliver like-for-like volume growth when consumer spend is softening, costs are rising and competition is intensifying. Against this backdrop, people remain at the centre of every strategic question. Leaders are saying that they are seeing growing fatigue across their organisations, frustration with the pace of change, and a need for clearer, more grounded examples of how AI can drive real productivity rather than abstract promise.

With this in mind, our CEO Exchange Forum in March will focus on three interconnected people priorities:

  • Driving productivity: strengthening core trading disciplines, simplifying end-to-end processes and using practical, tangible AI applications to unlock capacity.
  • Shifting organisations: evolving operating models, rebuilding capability and giving teams the clarity and confidence to deliver in a more demanding environment.
  • Leading through transformation: setting direction amid uncertainty, maintaining momentum and supporting colleagues through sustained change while making the bold decisions needed for long-term growth.

This call is the pre-curser to the Forum. We’ll be joined by Matt Clark and members of the Alix Partners team to set the scene on these important topics and get your input in advance of the Forum in March. 

Email Pauline to attend

Meet the Speakers

  • Helen Dickinson OBE

    Chief Executive

    Helen leads the team and sets the strategic direction of the BRC. She joined in January 2013 and has been working with retailers for over 25 years. In 2016 she was awarded an OBE for Services to Retail.

    Helen is passionate about diversity and inclusion in retail, she acts as the BRC’s Social Mobility Commission ambassador and was previously the Chair of Working Chance, a charity helping women offenders find employment. She is on the advisory board for Pennies, a charity which offers digital charity boxes to businesses, and was previously UK Head of Retail at KPMG.

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  • Matt Clark

    Managing Director and Co-Head of EMEA Retail | AlixPartners

    Matt is a senior business transformation professional with more than 25 years of experience in the retail and consumer-facing industries. He is highly motivated and entrepreneurial with the ability to engage and inspire teams and clients alike, possessing a powerful mix of energy, insight and experience. He has assisted a wide range of clients to accelerate their performance through new value proposition design, effective omni-channel strategy, international expansion, optimizing operating models, and driving productivity.

    Matt has an MBA from Durham University and a BSc from Bath University. He is also a Chartered Engineer. Prior to joining AlixPartners, Matt was a Managing Director at KPMG Boxwood, where he led the retail and consumer sector consulting practice. He was owner and board director at Boxwood before it was acquired by KPMG.

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