This event is restricted to CEOs or their designated delegates of BRC's retail members.
During the event, we will explore the CEO’s people challenges of driving productivity, evolving operating models and leading through transformation in more detail.
Following the Forum (3-6pm), Simon Roberts, CEO of Sainsbury's, will share his views and we’ll have the chance to chat over drinks (6-8pm).
In partnership with
The environment continues to be disrupted, with the focus now shifting decisively towards one overriding challenge: how to deliver like-for-like volume growth when consumer spend is softening, costs are rising and competition is intensifying. Against this backdrop, people remain at the centre of every strategic question. Leaders are saying that they are seeing growing fatigue across their organisations, frustration with the pace of change, and a need for clearer, more grounded examples of how AI can drive real productivity rather than abstract promise.
With this in mind, our CEO Exchange Forum in March will focus on three interconnected people priorities:
- First, driving productivity: strengthening core trading disciplines, simplifying end-to-end processes and using practical, tangible AI applications to unlock capacity.
- Second, shifting organisations: evolving operating models, rebuilding capability and giving teams the clarity and confidence to deliver in a more demanding environment.
- Third, leading through transformation: setting direction amid uncertainty, maintaining momentum and supporting colleagues through sustained change while making the bold decisions needed for long-term growth.
Hear from...

Helen Dickinson OBE
Chief Executive
Helen leads the team and sets the strategic direction of the BRC. She joined in January 2013 and has been working with retailers for over 25 years. In 2016 she was awarded an OBE for Services to Retail.
Helen is passionate about diversity and inclusion in retail, she acts as the BRC’s Social Mobility Commission ambassador and was previously the Chair of Working Chance, a charity helping women offenders find employment. She is on the advisory board for Pennies, a charity which offers digital charity boxes to businesses, and was previously UK Head of Retail at KPMG.

Matt Clark
Managing Director and Co-Head of EMEA Retail | AlixPartners
Matt is a senior business transformation professional with more than 25 years of experience in the retail and consumer-facing industries. He is highly motivated and entrepreneurial with the ability to engage and inspire teams and clients alike, possessing a powerful mix of energy, insight and experience. He has assisted a wide range of clients to accelerate their performance through new value proposition design, effective omni-channel strategy, international expansion, optimizing operating models, and driving productivity.
Matt has an MBA from Durham University and a BSc from Bath University. He is also a Chartered Engineer. Prior to joining AlixPartners, Matt was a Managing Director at KPMG Boxwood, where he led the retail and consumer sector consulting practice. He was owner and board director at Boxwood before it was acquired by KPMG.

Simon Roberts
Chief Executive Officer, Sainsbury’s
Simon Roberts is Chief Executive Officer of J Sainsbury PLC (Sainsbury’s) which includes Sainsbury’s, Argos, Nectar, Tu Clothing, habitat and Sainsbury’s Bank. He has over 35 years’ retail sector experience, having started his career on the shop floor at M&S and was most recently Executive Vice President of Walgreens Boots Alliance and President of Boots UK and Ireland.

