Decisions in Risk: Insurance as a strategic tool
Retail finance teams are facing rising insurance costs, evolving risks, and increasingly complex claims environments.
This event is exclusive to BRC Retail Members.
This webinar will provide a clear, practical view of how insurance is impacting retailers’ financial performance, looking beyond compliance to explore insurance as a strategic tool for managing cost, liquidity, and cash flow.
This session will examine:
- The key drivers behind insurance cost pressures
- How retailers can structure programmes more effectively
- Best practice in claims management and recovery, including the role of interim payments following major incidents
It will also explore emerging and future insurable risks, and how AI is shaping both claims handling and fraud detection.
With insight into operating across different insurance markets, including the UK, Ireland, Europe, and the USA, members will leave with practical guidance to strengthen recovery outcomes, manage risk exposure, and make more informed insurance decisions.
Register now
KEY TAKEAWAYS
Rising Insurance Costs
Understand the main drivers behind rising insurance costs and how finance teams can take a more proactive, strategic approach to managing them.
Insurance as a Financial Lever
Recognise how insurance can be used as a financial lever to support liquidity, cash flow, and resilience, not just compliance.
Claims Management and Recovery
Improve claims management and recovery outcomes, including the role of interim payments following major incidents.
Evolving Insurance Risks
Anticipate emerging and evolving insurable risks, including the growing impact of AI on claims handling and fraud.
Differences Across Markets
Navigate differences and considerations when operating across major insurance markets, including the UK, Ireland, Europe, and the USA.
Meet the Speakers
Chris Owen
Policy Adviser - Finance
Chris manages the BRC’s Finance Community and has recently joined the organisation after working in public policy roles for a range of companies and organisations, including TikTok, Which? and Ofcom. He has extensive knowledge of current digital policy matters and online advertising regulations and has extensive experience in engaging with government and regulators, advocating for better consumer outcomes in markets and in shaping legislation.
Hamish Champion
Principal Consultant - Corporate Insurance & Captives, Aon
Hamish provides advice to clients on all aspects of risk finance, retention, captive optimisation and usage of corporate capital.
Hamish began his insurance career with Brit Global Specialty with the underwriting of international treaty accounts. Hamish then joined J. B. Boda & Co. (UK) in London
He has spent 5 years with Aon in Guernsey managing large corporate captives and risk transformation vehicles across a breadth of industries and specialisms, as well as developing an onboarding cell, captive and commercial insurance clients. He has sat on multiple underwriting and claims committees, providing strategic and underwriting leadership to clients in a broad range of industries, and has also represented the Guernsey International Insurance Association at risk management and captive conferences globally.
Charlotte Perez
Growth Leader AGRC UK, Aon
Charlotte joined Aon in 2021. She has been leading the Commercial Strategy and Growth for the AGRC UK practice since September 2025, and has been a Director in the Claims Preparation team leading the quantification of major & complex claims across a range of different clients and industries across the world.
Charlotte’s engagements include pre and post-loss business interruption financial modelling, forensic investigations, cybercrime consulting and financial analysis risk assessments. Charlotte has 10+ years professional experience in Forensic Accounting, Audit, Finance and Risk. She is fluent in English, French, Spanish, and speaks Italian and basic Portuguese.
Chris Scott
Executive Director - EMEA Cyber Solutions, Aon
Chris has over 10 years of experience helping companies understand, quantify, and manage their cyber exposure and led Aon’s Cyber Risk Consulting UK team for several years before taking on an EMEA wide leadership role as an Executive Director. Chris is heavily involved in areas of thought leadership as well as helping our complex multinational client navigate the volatile landscape of cyber risk.
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