Leadership that Pays Off: Measuring ROI in Retail L&D

This webinar helps HR, L&D and potentially managers, understand the importance of measuring ROI in leadership development, with a focus on BRC programmes like the Leaders Summer School. We’ll explore how tracking the right outcomes can demonstrate the value of learning, tackle organisational challenges, and drive lasting cultural and business impact. We'll be joined by guest speakers from L&D professionals in retail who will share insights on linking leadership development to measurable results.

Webinar Agenda:

• Welcome and Introductions – Rob Husband, Co-Designer of the BRC Leaders Summer School and Vicki Young, Head of Learning @ BRC
• Trends in Retail Leadership – Key challenges and leadership shifts
• The Case for Measuring ROI – Why it matters and what to measure
• Guest Panel Discussion – Insights from L&D professionals in retail
  • Jacy Stanhope, Leadership and Learning lead from B&Q
  • Liz Jewitt-Cross, Founder and CEO from Future-HR
• Q&A and Participant Discussion – Share thoughts and questions
• Next Steps and Takeaways – Practical tools, worksheet, and upcoming webinars