Navigating legal and tax reform: Building a resilient retail workforce

This webinar will explore the evolving employment tax and legal landscape, helping retail leaders anticipate and respond to change. Hosted in partnership with RSM, this session is designed for BRC members working in the HR, tax, and legal communities.

Following recent increases in National Minimum Wage and National Insurance contributions, retailers are facing rising employment costs and greater scrutiny from HMRC. At the same time, the proposed Employment Rights Bill signals a shift in the legal framework, particularly around flexible working, redundancy protections, and employment status.

This webinar will provide expert insights on:
•    Managing employment tax risk in light of increased HMRC activity
•    Restructuring workforce models and reward strategies 
•    Preparing for potential legal reforms and expanded employee protections
•    Balancing compliance, cost control, and operational flexibility

Whether you're rethinking your reward strategy, workforce mix, or tax risk profile, this webinar will equip you with the tools to adapt confidently in a shifting policy and regulatory environment.

This event is in partnership with...

If you encounter any issues during the registration process, please contact us at events@brc.org.uk.

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Hear from...

  • Luiza Paludo Gomes

    Policy Lead - HR and D&I | BRC

    Luiza manages the HR community. She has over 6 years of experience working in other trade bodies. Prior to the BRC, she worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. Luiza is an overseas qualified lawyer and worked as a civil litigator in Brazil before relocating to the UK.

  • Charlie Barnes

    Legal Director, RSM UK

    Charlie Barnes leads RSM’s employment legal team, partnering with businesses to provide proactive and practical solutions to workforce risks and legal compliance. With deep expertise in employment law, Charlie partners with businesses to build fair, resilient employment practices that balance legal compliance with commercial pragmatism.


    His team specialises in fair work and pay audits, including national minimum wage compliance, working time regulations, and holiday pay structures, critical areas for retail businesses facing increased regulation and employee protections. Prior to joining RSM, Charlie was a senior lawyer at Shoosmiths, advising on tribunal litigation, dispute resolution, and workforce restructuring. His practical, business-focused approach makes him a trusted advisor for HR leaders navigating a shifting legal landscape.

  • James Hemphill

    Partner, RSM UK

    James Hemphill leads RSM’s employer solutions team across the Central region and brings over two decades of experience advising businesses on employment tax and employee reward strategy. He works closely with tax, HR and finance leaders to navigate increasingly complex compliance landscapes, with a focus on aligning tax efficiency and workforce planning.

    Having held senior roles across Big Four and mid-tier firms, James has worked with a wide variety of retail businesses giving him a deep understanding of sector-specific challenges and workforce trends. His insights are especially valuable for retailers looking to manage employment tax risk amid growing HMRC scrutiny and rising employment costs.

Free for BRC members

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