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As retail evolves, so must talent strategies.

This webinar explores how to future-proof your workforce through internal mobility, strong manager capability, and a compelling employee value proposition.

Learn how to retain, develop, and even rehire talent through practical insights, flexible approaches, and real-world retail case studies.

This session will also highlight how to manage exits with integrity, turning former employees into advocates – or even future rehires.

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  • Luiza Paludo Gomes

    Policy Lead - HR and D&I | BRC

    Luiza manages the HR community. She has over 6 years of experience working in other trade bodies. Prior to the BRC, she worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. Luiza is an overseas qualified lawyer and worked as a civil litigator in Brazil before relocating to the UK.

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  • Mel Barclay

    Head of Career Transition Solutions UK & Ireland, LHH

    Mel Barclay is an accomplished Executive Coach and Mentor, with over 15 years’ experience in the career transition (outplacement) industry.  

    As the UK & Ireland Head of Career Transition Solutions, Mel offers expertise on career trends, producing content for LHH, the BBC and Financial Times. She is constantly innovating and developing LHH’s outplacement programmes to ensure they evolve to match the job market.  She champions Career Activism, guiding individuals in navigating career change, self-employment, retirement, leadership, and re-training, inspiring people to recognise and pursue their strengths and passions in a changing work environment. 

  • Lisa Cappuccini

    Practice Lead Career Development & Mobility, LHH

    Lisa Cappuccini is a seasoned talent solution expert with extensive experience in careers gained across a number of sectors. As the LHH Practice Lead for Career Development, Lisa is instrumental in developing and implementing strategies to enhance career growth and talent development for clients. Her deep understanding of the talent landscape and her commitment to delivering exceptional results have made her a trusted advisor in the industry.  

    Lisa's passion for helping businesses thrive is evident in her strategic approach and dedication to her clients' success. She is a valuable asset to any client organisation looking to achieve significant growth through empowering their employees. 

  • Kirsten Cole

    Specialist Markets Director, LHH

    Kirsten Cole is a client-centric sales leader with over two decades of experience spanning sales, marketing, and strategic account management.  

    Currently Specialist Markets Director at LHH, she has successfully built and scaled niche divisions across the UK and Ireland, Kirsten has collaborated with a range of clients in a number of sectors from retailers to banks, technology companies to football clubs.  She expertly combines stakeholder engagement, strategy and cross-functional collaboration, with a passion for delivering tailored solutions in career transition, mobility, and workforce transformation.