Prioritising value for consumers is crucial to winning their loyalty - but rising inflation, business rates and employment changes pose a challenge to retailers' margins.
This webinar, free for members and non-members, is targeted towards UK retail businesses focused on strategies for growth while managing tight operational margins. Hear from policy experts Dr Kris Hamer, Andrew Opie and Lucy Whing from the BRC to explore:
- How today’s retail market is impacting competition and outlook for the industry
- How the BRC supports retailers to mitigate loss, particularly through crime
- Our campaign to end the £135 de minimis (low-value imports) limit
Senior retail professionals from across all functions of retail business, don’t miss these industry-specific updates; take advantage of the latest insights to drive your business to success, shared free of charge in this webinar.
Key Takeaways

Today's Economic Landscape
Explore the economic landscape of today's retail market, with industry-specific applications

Shrinkage and Loss
Discover the challenges and opportunities around preventing shrinkage, particular in crime and loss

Campaign Insight
Hear exclusive insights on the BRC's campaigns around the £135 de minimis limit

Policy Experts
Hear directly from and ask questions to the policy experts behind the BRC's work to support retailers
Meet the Speakers

Kris Hamer PhD
Director of Insight, BRC
Kris leads the BRC insight offer for its members and subscribers. He joined the BRC in 2022, having worked within the industry for over 25 years. Kris started his career on the shop floor at Tesco and Waitrose and subsequently led insight and operational change teams at major UK retailers including Asda and SSP Group. He has a PhD in applied statistics from a study on retail data and is a visiting fellow of Henley Business School.
Kris is a champion of the opportunities the industry provides to people of all backgrounds and is passionate about simplifying complexity that enables understanding and drives action.

Andrew Opie
Director of Food and Sustainability
Andrew heads up the team focusing on the production, labelling and sale of food alongside the responsible sourcing and production of all retail products. Covering a complex legislative agenda, he and his team work closely with key officials in all UK Governments and Brussels. They are also working closely with key NGOs and partners in the supply chain to improve the way products are made and sold.
Andrew has huge experience in food production from his time with the NFU and before that as Chartered Surveyor managing a dairy estate.

Lucy Whing
Policy Advisor – Business & Regulation, BRC
Lucy joined the BRC on the Graduate Scheme in 2022, and has progressed to Operations Lead.
She supports retailers on key issues relating to crime, security, and risk and safety, represents the industry in discussions with government, and convenes members to share insights and develop solutions to emerging operational threats.
Register now
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