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This article is provided by BRC Associate Member, Marsh.

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In the fast-paced world of retail, leaders are facing unprecedented demands, including rising costs, shifting consumer expectations, workforce pressures, and fragmented digital initiatives. The recently launched Marsh McLennan Retail Leaders Report 2025, reveals that 66% of retail executives say they are overinvesting just to keep up — especially in areas like workforce management, technology, and supply chains — yet many are uncertain about whether these investments are truly delivering impact.

To help address these challenges, People and Risk Connect, developed by Marsh and Mercer specifically for small and mid-sized businesses, offers a streamlined digital marketplace with access to expert solutions. From employee well-being and risk workshops to cyber preparedness and regulatory compliance, the platform is designed to support organisations in navigating these issues and strengthening their resilience. Users can easily book consultations with specialists or access ready-to-deploy services without delays.

People and Risk Connect focuses on three major areas highlighted in the report:

  • Workforce investment clarity: Gain insights through pay benchmarking, human resource (HR) fundamentals, and compensation analysis to make informed decisions about workforce investments.
  • Purposeful digital enablement: Reduce administrative burdens and optimise your benefits package with our employee benefits platform and the Benefits You app, which offers health and benefits resources to employees.
  • Operational resilience: Equip your organisation to respond swiftly to health and safety needs, manage insurance claims, and provide essential mental health support for staff.

As the retail sector continues to evolve, taking proactive steps with clarity is essential.  People and Risk Connect is here to support your journey.

Additionally, members of the British Retail Consortium can enjoy a 10% discount on all Click to Buy services using the code BRC10.

Marsh Ltd is authorised and regulated by the Financial Conduct Authority for General Insurance Distribution and Credit Broking (Firm Reference No. 307511). Copyright © 2025 Marsh Ltd. Registered in England and Wales Number: 1507274, Registered office: 1 Tower Place West, Tower Place, London EC3R 5BU. All rights reserved.

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