Responding to ONS stats, that show shoplifting offences rose by 13% (to 529,994) in the year ending June 2025, Lucy Whing, Crime Policy Adviser at the BRC, said:
“Retail theft is a major issue for retailers, costing over £2.2bn a year. While ONS figures do not reveal the true scale of the issue as it only tracks reported incidents, it chimes with our own statistics which show shoplifting soaring in recent years. The causes are manifold, but the rise in organised crime is a particular concern, with gangs systematically hitting stores one after another, all over the country.
“Theft is also a major trigger for violence and abuse against staff. Incidents of violence and abuse have risen to over 2,000 per day. These incidents are not restricted to those working in stores: new figures from Usdaw revealed that more than three quarters of delivery drivers have been a victim of abuse and over one in ten have been assaulted over the last twelve months.
“Fortunately, Government and police are committed to turning the tide on crime. We are edging closer to the implementation of the Crime and Policing Bill, which will soon go to the Committee Stage. The Bill will remove the £200 threshold for ‘low level’ theft, which will send a clear signal that all shoplifting is unacceptable and will not be tolerated. It will also introduce a standalone offence for assaulting a retail worker, which will increase sentencing and improve the visibility of violence against retail workers so that police can allocate the necessary resources to tackle this challenge. We call on the government to ensure that the final Act extends protections to include delivery drivers.”
Latest press releases
Press ReleaseCautious optimism as footfall decline slows
13 Feb 2026
Press ReleaseBRC responds to UK Government’s IMA decision on DRS
12 Feb 2026
Press ReleaseJanuary sales boost for shoppers and retailers
10 Feb 2026
Press ReleaseHigh employment costs will keep inflation above target
05 Feb 2026
Press ReleaseTheft remains huge concern for retailers
29 Jan 2026
Press ReleaseRising inflation defies expectations
27 Jan 2026
Press ReleaseLatest reliefs show business rates “at tipping point”
27 Jan 2026
Press ReleaseBRC responds to Government pledging to tackle shoplifting
26 Jan 2026
Press ReleaseA divided Christmas for retail as cost pressures take hold
23 Jan 2026
Press Release‘Hints of optimism’ in consumer confidence
22 Jan 2026
Find out more...

Become a member
Our members come with many different needs. To reflect this, we offer three membership types: Retail Member, Associate Member and Trade Association Member.

Take the next step in your leadership journey
Leadership development for individuals and learning teams—retail-specific programmes that build confidence and impact.
See what's coming up
We host 300+ calls, webinars and in-person events to bring our community together.

Harness best-in-class Market Intelligence
Robust data, benchmarks and monitors to help you track performance and make informed business decisions
